Fluent Australia Pty Ltd Trading as Eziway - (Eziway Software Solutions) Eziway Software Solutions is a fast-growing software development company looking to hire an IT Business Analyst to join our dynamic and fast‑paced development team as we scale‑up. We’re looking for a new team member who is passionate about taking their craft as a Business Analyst to support the transition of our existing software to ASP.NET MVC technology. Comfortable in a fast‑paced environment, you are able to pivot between work streams; you can evaluate, review and respond to reported application bugs and deploy fixes for application bugs whilst ensuring minimal disruptions to users. Culture and Benefits 35 hour working week, 9-5! CLOSE TO HOME! Learn from Senior Developers and Business Analysts based in Australia and offshore Key Responsibilities Executing tests on different features and functionalities of the software to identify defects. Documenting discovered bugs and issues with details like steps to reproduce, expected behaviour, and actual behaviour. Creating test scenarios and cases to cover various scenarios and use‑cases. Verifying that fixes applied to one area of the software don’t introduce new problems in other areas. Communicating identified issues to developers clearly and effectively to facilitate bug fixes. Evaluating how user‑friendly the software is and identifying potential navigation or interaction issues. Assessing the software’s speed, responsiveness, and stability under different load conditions. Responding, reviewing and deploying any reported application bugs. Liaising directly with Project Leads to address hot‑fix bugs following application testing. Analyzing and reporting any process improvements identified during the testing phase. Establishing relationships with customers, serving as a liaison point to ensure clear understanding of business needs, objectives, and requirements. Workshopping with key stakeholders to determine a common understanding of business and system requirements and scope of project or task work. Preparing documentation such as system operational procedures, user guides, process maps, data flow diagrams, requirements documents and functional specifications. Identifying, tracking and reporting on BA activity status, risks and issues. Analyzing and documenting business/functional processes and system requirements using standard analysis methodologies and tools. Skills & Experience Required Qualification in Computer Science/Information Technology. Strong analytical skills to identify root causes of issues. Strong attention to detail to catch subtle errors. Good communication skills to report bugs accurately. Understanding of software development lifecycle. Knowledge of testing methodologies and tools. Ability to learn new technologies quickly. We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities. Please note, applicants must have the right to work in Australia; you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements. #J-18808-Ljbffr