Drive engineering excellence as an Engineering Manager in the CX/CCaaS space. Lead teams delivering reliable, scalable software solutions while fostering a culture of continuous improvement in a hybrid environment.This key position entails managing a team of senior engineers focused on developing high-quality, scalable customer experience platforms. Collaborate with cross-functional partners to ensure alignment on objectives and technical direction. You'll also be hands-on in design and development while mentoring team members to enhance their capabilities and foster growth.Key Responsibilities:• Lead engineering efforts for scalable customer solutions• Collaborate with Product Management on technical objectives• Conduct regular 1:1s and performance reviews• Facilitate effective agile delivery and reporting• Implement best practices for automation and observabilityRequirements:• Minimum 5 years in software or infrastructure engineering• Proven ability to lead remote engineering teams• Proficiency in languages like Python or Elixir• Experience with Linux/UNIX-based system optimization• Strong communication skills in technical settingsEmbrace the challenge of leading innovative engineering initiatives that enhance customer connectivity and experience.#J-18808-Ljbffr
Engineering Manager For Innovative Cx/Ccaas Technology Solutions
SANGOMA
toronto, toronto
Published 27 days ago
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