Job Description Role Summary The QA Analyst is responsible for supporting quality assurance activities across the project, including manual and automated testing for UI, API, and data processes. This role works closely with development and business teams throughout the SDLC to ensure applications meet functional, technical, and quality standards. The QA Analyst contributes to test planning, execution, defect tracking, and documentation while adhering to defined intake and gating processes. Key Responsibilities Participate in the development and execution of test strategies, test plans, and test cases Execute manual and automated tests for UI, API, and batch data processes Develop, maintain, and run automated test scripts using Robot Framework and Selenium Support automation framework enhancements under established standards Execute ETL testing to validate data accuracy, integrity, and end‑to‑end processing Collaborate with application development teams to align testing with requirements and timelines Participate in intake activities including requirement reviews and test case design Log, track, and retest defects using Jira Maintain test documentation, test evidence, and results in Confluence Support CI/CD testing efforts by executing and monitoring automated test runs Validate gating criteria and support release readiness activities Provide clear testing status updates and results to the QA Lead or project stakeholders We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Required Skills Hands‑on experience in Quality Assurance or Software Testing Experience with: Robot Framework and Selenium Automated testing for UI and API layers Batch data and ETL testing Understanding of SDLC and application development processes Familiarity with CI/CD pipelines and automated test execution Working knowledge of Jira for defect tracking and Confluence for documentation Exposure to intake and gating processes Strong analytical, problem‑solving, and communication skills Exposure to AI‑assisted testing tools or concepts (e.g., test case generation, optimization) Experience working in Agile or hybrid delivery environments Basic scripting or programming experience CIBC Experience #J-18808-Ljbffr