Montreal (hybrid - remote) - Junior Product Manager Okam is a web firm that pushes boundaries for partners with headless platforms and AI. We create digital experiences that transform businesses and generate concrete results. We are looking for a passionate Junior Product Manager to support our team in creating exceptional digital products. What we offer: • Remote work (except for client meetings, events and co-working days) • Competitive salary based on your experience • Drug insurance • Paid vacation during the Holidays • Mentorship from experienced product managers • Continuous training on product management methodologies and analytics tools • Comprehensive training on AI tools and industry best practices • Access to cutting-edge AI technologies and platforms • Passionate team and stimulating environment The role Under the supervision of the Director of Products and Accounts, you will support the product management team in managing digital product roadmaps for our clients. You will assist in analyzing performance data, prioritizing features, and collaborating with development teams. This is an excellent opportunity to develop your product management skills in an innovative technological environment. Your main responsibilities: • Assist in analyzing website traffic and customer behavior patterns • Support the creation of conversion reports and performance dashboards • Help track ecommerce metrics like conversion rates, cart abandonment, and customer lifetime value • Contribute to understanding customer journeys and pain points • Learn to identify opportunities for improving online shopping experiences Project Coordination & Product Support • Assist in coordinating product development timelines and deliverables • Help draft user stories and feature specifications • Support project planning and milestone tracking • Participate in client meetings and requirement gathering sessions • Learn to balance client needs with technical feasibility and business goals UX Design & Prototyping • Learn to create wireframes and user flow diagrams • Assist in creating mockups and interactive prototypes using Figma • Support user testing sessions and feedback collection • Help document UX improvements and design decisions • Develop understanding of accessibility and mobile-first design principles Client Relations & Communication • Support senior product managers in client presentations • Help document and organize client feedback for product improvements • Assist in preparing product update communications • Learn to present product concepts and roadmaps clearly • Develop understanding of different client sectors and their needs • Learn to use AI tools for content creation, data analysis, and customer insights • Get trained on industry best practices for AI implementation in ecommerce • Assist in creating AI-enhanced product features and user experiences • Support the integration of AI tools in client workflows and processes • Develop understanding of AI ethics and responsible AI practices Learning & Development • Stay updated on ecommerce trends and digital product best practices • Learn about user experience design principles and methodologies • Develop skills in project coordination and stakeholder management • Participate in product strategy sessions and client workshops • Build understanding of conversion optimization and customer journey mapping Your profile The essentials: • Bachelor's degree in business, marketing, communications or related field • 0-2 years of experience in product management, digital marketing, ecommerce or project coordination • Interest in ecommerce and digital customer experiences • Basic understanding of web analytics and user behavior • Strong organizational and project coordination skills • Excellent written and verbal communication skills • Perfect French-English bilingualism (essential for our clients) What interests us: • Strong interest in ecommerce platforms and online customer journeys • Understanding of UX/UI principles and user-centered design • Experience with project management tools and methodologies • Comfort with design and prototyping tools (Figma, Sketch, or similar) • Curiosity about AI tools and their applications in ecommerce • Interest in conversion optimization and A/B testing • Desire for professional growth in product and project management • Ability to think about customer needs and business objectives • Familiarity with ecommerce metrics and KPIs The little extras that would catch our attention: • Experience with ecommerce platforms (Shopify, WooCommerce, etc.) • Google Analytics or similar web analytics certification • Experience creating wireframes, mockups or user flows • Basic experience with AI tools (ChatGPT, Midjourney, etc.) • Background in UX research or customer experience • Portfolio demonstrating project coordination or product thinking Ready to start your product management career? We are looking for an analytical and creative person who wants to learn and grow in product management. If you are data-driven, user-focused and passionate about creating digital products that make a difference, we would be delighted to support your professional development. #J-18808-Ljbffr