About Us At CAA Club Group, we are passionate about keeping our Members safe—whether they are on the road, at home, or travelling abroad. As a trusted member-based organization, we provide essential products and services, advocate on key safety and consumer issues, and support a great working environment for associates. Who We Are Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! Work‑life harmony with access to an award‑winning wellness program Continuous learning through a robust corporate curriculum and education reimbursement program Incredible rewards, travel incentives, and product and service discounts Pay‑for‑performance and best‑in‑class recognition programs Competitive benefits, including a defined contribution plan and personal spending account Position Details As an Accident Benefits Learning Consultant, you will shape the knowledge and confidence of our Claims Adjusters, ensuring they possess the technical and business expertise needed to deliver exceptional service to claimants, customers, and Members. What You Will Do Consult with business partners in Accident Benefits Claims to determine learning needs Design and develop learning programs—from small to large scale—using the most effective instructional methods and materials Present information engagingly using a variety of instructional techniques and formats Stay current on the insurance industry, the Statutory Accident Benefit Schedule (SABS), and training & development trends Who You Are Post‑secondary degree/diploma and a degree or certificate (or willingness to obtain) in Adult Education Minimum 5 years of experience as an Accident Benefits Claims Adjuster, adjudicating non‑catastrophic claims Minimum 5 years of experience designing small to large scale learning programs or in training facilitation Excellent written and verbal communication skills Experience using Articulate Storyline and Camtasia preferred Strong analytical skills French language proficiency is an asset Salient Information The salary range for this position is not inclusive of total compensation and will be affected by factors such as skill set, experience, location, and business line. Candidates with expectations outside the range are encouraged to apply. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. #J-18808-Ljbffr