Worker Sub-TypeRegularJob DescriptionThis role will require you to work with English and French speaking clients, having proficiency in both languages mandatory.About the RoleBlackBerry AtHoc is the global leader in networked crisis communication. As a Senior Implementation Engineer, you are the technical face of the company during the implementation phase. You will guide organizations through the transition from purchase to operational readiness, ensuring their system is architected for resilience and high availability.Key Responsibilities SaaS & On-Premise Implementation:Lead the technical configuration of AtHoc cloud instances and perform end-to-end installations on customer-provided infrastructure.The "Core Three" Management:Maintain expert-level configuration and troubleshooting ofWindows Server, IIS, and SQL Server .Automation & Scripting:Develop and maintainPowerShellscripts to automate data imports, deployment tasks, and system health checks.Technical Integration:ConfigureMicrosoft Entra ID (formerly Azure AD)/LDAPsynchronizations andSAML 2.0/SSOauthentications; utilizeREST APIsandJSONpayloads for system interoperability.Data Validation:UtilizeSQLqueries to assist with data mapping and to verify data integrity during the migration and implementation phases.Consultative Delivery:Act as a technical advisor to client IT leads, providing best practices for system security hardening and maintenance.Qualifications & Skills Experience:4–7 years in a technical role (Systems Administration, Implementation, or Field Engineering).Soft Skills (Required): Consultative Mindset:Ability to listen to customer needs and translate them into technical requirements.Conflict Resolution:Calm under pressure, especially when troubleshooting critical systems in high-stakes environments.Effective Communication:Ability to explain complex technical concepts to non-technical stakeholders.Ownership:A self-starter who takes responsibility for the customer's technical success from kickoff to Support hand-off.Infrastructure Stack (Required): Windows Server:Advanced administration (registry, services, GMSA, and security policies).IIS:Experience managing web sites, application pools, and SSL/TLS certificate bindings.SQL Server:Familiarity with relational databases and the ability to execute basic queries for data verification or table changes, backup and restoration of databases. Familiarization with Availability Groups preferred.Scripting & Integration (Required): Proficiency inPowerShellfor automation and API interaction.Familiarity withJSON ,REST APIs , and Identity Management (SSO/Entra ID).Travel:Ability to travelup to 40%as needed for on-site requirements at secure facilities or international locations.Preferred/Optional: Hands-on experience withPython .Bi-lingual ( French ) is highly desirable.Workday Skills & Profile Updates Job Profile:Implementation Specialist - P4Skills (Required):PowerShell, Microsoft IIS, SQL (Basic Querying), Windows Server Administration, Microsoft Entra ID, Client Relationship Management.Skills (Optional):Python, French (Language), SAML/SSO, REST API.Scheduled Weekly Hours40Compensation Hiring Base Salary Range$96,000.00 - $135,000.00BonusThe BlackBerry Variable Incentive Pay (VIP) program is an organization-wide bonus incentive program which aims to reward full‑time eligible employees for their contribution to BlackBerry’s success. VIP payments are made in addition to base salary and factor in company’s performance as a way for employees to share in BlackBerry’s achievements.BenefitsThe BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well‑being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid‑time‑off to those that meet the eligibility requirements.Disclosure of Position StatusThis is an active opening. We are seeking to fill this position immediately.Disclosure of Artificial IntelligenceWe do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.Equal Employment OpportunityIt is the policy of BlackBerry to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.#J-18808-Ljbffr