Integration Engineer – Production Support As an Integration Engineer – Production Support, you will play a pivotal role in maintaining the reliability, performance, and availability of backend systems that integrate enterprise platforms, APIs, and third‑party services. In this role, you’ll proactively troubleshoot and resolve system issues, investigate logs to identify root causes, and collaborate with Senior Engineers and cross‑functional teams to ensure seamless integration and operation. You’ll communicate effectively with stakeholders during incident resolution and have opportunities to automate routine tasks and contribute to the development of AI‑driven tools that enhance backend support and enable auto‑troubleshooting. This position offers a chance to strengthen system reliability and grow your technical expertise in a collaborative, dynamic environment. How You'll Make An Impact Contribute to building, testing, and maintaining backend integration solutions that connect enterprise platforms, APIs, and third‑party services. Write clean, maintainable, and well‑documented code, supported by mentorship from Senior Engineers. Investigate issues, participate in debugging and testing, and help implement fixes or enhancements to ensure smooth operation of backend services. Implement logging, monitoring, and alerting tools (e.g., Azure Monitor, Prometheus, Grafana) to maintain system stability and reliability. Collaborate with Senior Engineers, Product Managers, and DevOps teams to deliver integration features and enhancements. Participate in design discussions and actively contribute ideas to improve systems. Apply engineering best practices and coding standards to all development work. Continuously build your skills through mentorship, code reviews, and pair programming, strengthening your backend development and integration expertise. What You’ll Bring To The Team Bachelor’s degree in Computer Science, Engineering, or a related discipline. At least 5 years of hands‑on experience developing backend systems and APIs. Solid proficiency in backend programming languages such as Java, .NET, Python, or Node.js. Demonstrated experience implementing and maintaining RESTful or GraphQL APIs. Familiarity with databases (SQL/NoSQL), caching strategies, and message queue technologies. Practical experience with cloud platforms like Azure or AWS. Proven ability to support production systems, troubleshoot integration challenges, and leverage monitoring tools (e.g., Grafana, Prometheus) to optimize system performance. Strong collaborative skills, with a willingness to contribute to design discussions and learn from senior engineers in a team‑oriented environment. You’ll Thrive Here If You Are Curious – you actively seek opportunities to learn and grow your technical skills. Collaborative – you enjoy working with cross‑functional teams and sharing knowledge. Detail‑Oriented – you take pride in writing clean, maintainable code and ensuring system reliability. Adaptable – you embrace change and can pivot quickly in a dynamic environment. What You’ll Earn Salary range: $85,000 to $105,000 per annum. Base pay may vary based on qualifications, skills, and experience. As part of our total rewards package, employees may also be eligible for an annual incentive program, subject to eligibility requirements. Why You’ll Love Working Here Living Wage Employer: We’re the largest private‑sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers. Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs. Generous Vacation: New employees start with 3–4 weeks of vacation per year, with additional days earned over time. Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness. Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from. Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone. Vancity Talent Programs & Inclusive Hiring Vancity supports an inclusive hiring process for candidates who self‑identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier‑free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process, please let us know by contacting our Talent Acquisition team at All requests will be handled with the utmost respect and confidentiality. #J-18808-Ljbffr