Overview ATB Financial Jasper, AB. Location: Jasper, AB. This is a unionized role based out of the Jasper branch, but on occasion may be required to travel to neighbouring branches. At ATB Financial, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values. Life at ATB is about more than work. We’re consistently recognized as one of Canada’s top employers thanks to our high-care, high-performance culture, upheld by our commitments: Impact in action; Thrive together; Ready for tomorrow. Position: Client Service Representative. You’ll be the welcoming face of ATB, providing essential banking services in a friendly, approachable manner, building meaningful relationships with our clients. You’ll understand their financial needs, offer personalized solutions, and connect them with the right resources. You’ll be a key part of a dynamic team, ensuring every client interaction is positive, efficient, and leaves them feeling valued. Accountabilities / Responsibilities Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance. Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease. Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently. Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets. Actively participate in team meetings, share insights, and contribute to a positive work environment. Skills, Experience & Requirements Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude. Flexible and collaborative team player with a passion for helping others. Adaptable to change, with strong decision-making and problem-solving skills. Proven customer service and/or sales experience. Familiarity with personal lending services and products is a plus. Preference given to candidates with previous banking experience. What happens next? If you are shortlisted, you’ll hear from us after the posting closes. If you need any accommodations throughout this process, please let us know at Stay in touch: follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to. #J-18808-Ljbffr