Senior Technical Officer X2 Location: Office at Outram Road | Site will be Islandwide Working Hours: Mon to Fri 8:30am – 6pm. Willing to commit to rotational standby duties for activations outside working hours Salary: Basic up to $3500 + Transport $750 (car) or $400 (motorbike) or by reimbursement basis + HP by reimbursement basis Responsibilities Execution of service and maintenance workflow. Liaise closely with client representatives on all service/maintenance related issues. Mentor a team of service team members. Assist the supervisor in employing teams on service deliveries and distribute responsibilities. Manage day-to-day client interactions and expectations for optimal results. Provide support to supervisor in ensuring the timely delivery and completion of troubleshooting and service/maintenance of security systems at clients’ premises. Familiarize yourself and deliver customer satisfaction based on each client's business, organization and objectives. Ensure that works carried out are in compliance with the Workplace Safety and Health Act. Perform any other technical tasks as and when required. Requirements Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience. Knowledge and hands‑on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must. #J-18808-Ljbffr