Your Opportunity at Arc’teryx The PLM System Analyst is part of the Product Lifecycle Management Technology Team, and works closely with Centric Developers and the Merchant, Design & Product Creation business teams. You define requirements for Centric configuration projects by eliciting and analyzing requirements, liaising between business and technical resources, and documenting business processes or systems and their integrations. You are a critical thinker who enjoys diving into the details and seeks to understand the “how's” and “why's”. You define, configure, test and implement new solutions, as well as managing process changes and supporting users through their use of the system.Meet Your Future Team The Merchandising and Product Lifecycle Technology team in the Technology department is responsible for the enterprise-wide Product Lifecycle Management System (Centric), the core system used by Design, Product Development, and Merchant teams. In this role you will work with both internal and external teams of people to ensure the reliability, security, and stability of our PLM ecosystem, and to deliver new systems and interfaces that will connect and bind the people and processes that make up Arc’teryx. You and your team will be at the front of the systems that connect through the value chain.Core ResponsibilitiesServing as the Subject Matter Expert for the Centric PLM and Visual Boards systemsDemonstrating expertise in Centric configuration, object structure, understanding attributes, Enums, type configurations, forms, copy templates, Lookup items, debugging, and site file investigationWorking closely with Technology teams on integration projects to define system requirementsExecuting configuration for new Centric features and enhancements, collaborating with Centric consultants as neededFacilitating and managing stakeholder engagement, building close relationships with business teams, and supporting change management initiativesAnalyzing current business processes and collaborating with users to define business problems and/or areas for improvement or increased efficiencyRecommending new processes, process flows, tools, or system solutions aligned with company goalsCollaborating closely with Business Analysts to assess the cross‑departmental impact of business change requestsTranslating business requirements into detailed and actionable specifications for use by Centric consultants and developersPreparing and coordinating system changes for release, including organizing and leading product demo sessions, user training, maintaining guides and/or help tools, and managing the implementation phase of new featuresProviding user support by analyzing, documenting, prioritizing, and solving incidents reported by Centric users or for other systems the team supportsReporting dysfunctions to the Centric support team, contributing to problem-solving, and communicating solutions to business teams clearly and conciselyConducting analysis and testing on Centric upgrades and service packs, advising on which opportunities to pursueParticipating in retrospective sessions to gather feedback from partners and ensure continuous improvementFuture Work and ProjectsBeing an integral part of our Apparel and Gear PLM system re‑implementation project, which will lay the system groundwork for Arc’teryx’s ambitious development goals for 2030Integrating of 3D Development Processes into the PLM SystemDeveloping and supporting business use cases with AI technologies to improve efficiency and data accuracyLeading the implementation of new system features and enhancements to support ongoing business technology transformation across Product Design, Product Execution, Sourcing, and Merchandise PlanningQualificationsYou have a bachelor's degree or post‑secondary education in Information Technology, Business, or a related fieldYou have 3+ years' experience as a System Analyst, Business Analyst, and/or Process Specialist in an agile software development environmentPrior experience working with a PLM, PIM, and/or Merchandising System, within the apparel/gear/footwear/fashion industryYou have experience working specifically with Centric PLM is an added assetYou have a high level of analytical and critical thinking skillsYou have excellent interpersonal skills and the ability to work with all levels of partnersYou have excellent communication and influencing skillsYou can explain, articulate, and document concepts, business processes, systems and business requirements efficientlyYou have experience working on Integration ProjectsYou have experience working on PLM upgrades and migrationsYou have experience with implementing Change Management practicesYou have experience using JiraYou have technical skills in advanced Excel, SQL script writing, and/or XML Script WritingYou have experience effectively managing multiple competing prioritiesYou have a willingness to improve your skills independently in new technologies and solutionsYou are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is rightYou remain highly flexible and adaptable when faced with ambiguityYou effectively balance autonomy and collaborationYou inspire breakthrough thinking and continuous improvementYour passion for your work is paralleled by your passion for getting outside and living itCompensation The salary range for this role is CAD$82,000-CAD$108,000Total RewardsHealth & wellbeing – Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender‑affirming care and a 24/7 Employee Assistance Program (EAP).Financial wellbeing – RRSP matching and eligibility for Arc’teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.Time & Flexibility – Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).Family support – Parental leave top‑up and a nesting period for new parents.Growth, community & gear – Professional development opportunities, Arc’teryx Academies (outdoor skill‑building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).*Eligibility for certain programs may vary by role.Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.#J-18808-Ljbffr