Title: Senior Manager, Global CIAM Fraud Strategy & Solutions Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. In the role of Senior Manager, Global CIAM Fraud Strategy & Solutions you are a Customer Identity and Access Management (CIAM) subject matter expert that provides ongoing guidance to control owners to improve fraud and client experience outcomes and help keep the bank safe. You are accountable for CIAM capabilities and strategies owned by Fraud and support CIAM related projects and initiatives globally representing Global Fraud Management. You will work with Fraud, Business and Technology Partners across all business lines, channels and products globally to ensure business strategies, plans and initiatives are executed in a manner that will prevent fraud attacks, minimize fraud risk exposure and downstream impacts to clients, business teams and operations. Responsibilities Defines global CIAM fraud standards and requirements for client onboarding and authentication. Provides guidance and supports development of strategy in partnership with business partners and control owners to prioritize and onboard new solutions, controls and processes to strengthen client onboarding and authentication journeys globally and minimize fraud risk and related risk factors. Responsible for designing and developing the bank’s global CIAM fraud strategy & solutions assessment process to identify and detect risk attributed to strength/weakness and overall effectiveness of solutions and controls at client onboarding and authentication. Assesses efficacy of CIAM solutions and fraud controls across all channels globally using approaches including attack surface mapping and interactive dashboards and control reporting tools to identify vulnerabilities and support efforts to quantify fraud impact to clients and organization. Maintains deep understanding and knowledge of onboarding and authentication solutions and controls internal to the organization, at peer banks and in markets where the bank operates globally including emerging technology and solutions to meet future fraud risks and threats. Works with procurement and supports activities as required for RFPs to minimize time to market for fraud reducing onboarding and authentication tools and strategies that reduce risk and support a positive client experience. Establishes close working relationships with partner teams globally (business and engineering) to advance global fraud management and global CIAM fraud strategy & solutions priorities, projects and strategies. Skills & Qualifications Strong knowledge and experience in fraud and CIAM. Knowledge and/or experience with cybersecurity. 5+ years banking experience preferred with experience in the client onboarding and authentication domain. Working knowledge of the bank’s products (including payments and cards), risk areas as well as a basic understanding of finance. Experience in a global financial institution or large scale global firm. Strong presentation and communication skills (oral and written). Spanish fluency preferred. Bachelor’s degree required; MBA (or equivalent) preferred. Knowledge of transformation / project management methodologies and tools. Expert knowledge of MS applications (Word, Excel, Project, PowerPoint & Power BI). Benefits A rewarding career path with diverse opportunities for professional development. An organization committed to making a difference in our communities – for you and our customers. A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias‑free practices and inclusive values across Scotiabank. Accessibility and workplace accommodations – We value the unique skills and experiences every individual brings to the bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Location(s): Canada – Ontario – Toronto We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL interpreter, or assistive technology) during the recruitment and selection process, please let our recruitment team know. #J-18808-Ljbffr