We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com. What You’ll Be Doing You’ll be joining CIBC’s Enterprise Technology team. As the Azure Data Platform Support Engineer, you’ll be at the heart of CIBC’s digital transformation, successfully managing EDGE Data Platform support and integration of applications. You will be supporting data quality checks, identifying issues, and recommending corrective actions. Working closely with Site Reliability Engineers to automate day‑to‑day tasks. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on‑site and remote work) will be discussed at the time of your interview. How You’ll Succeed Perform and coordinate complicated application issues and fixing activities. Design the application's technical infrastructure monitoring and observability using specific tools, programming languages, utilities. Lead the design and development of cost‑effective and innovative solutions. Help team multi‑year reliability roadmaps that align with the bank’s vision, strategy, and business goals. Lead multiple automation of toil tickets involving backend systems, new technology, and the enhancement of existing applications. Ability to troubleshoot complex technical problems and prioritize multiple support requests. Act as the Platform support escalation point for issues with data ingestion, consumption, pipelines running on the EDGE platform. Proactively monitor data pipeline health to ensure stability and uptime. Support and collaborate with team members by sharing knowledge and problem‑solving ability. Strong communication skills to interact with both business and technical teams. Who You Are Demonstrated experience in KQL (Azure query language to build logs) and building Azure workbook or dashboard on Databricks. Comfortable solving issues with Databricks. Solid experience in cloud platforms like Azure, Spark operations and notebooks (Databricks), Pyspark, Data pipeline orchestration (Azure Data Factory), ADLS, Azure workbooks, KQL, Grafana. Strong SQL and Python for troubleshooting, knowledge of data pipeline concepts (ETL/ELT), and experience with ticketing systems. It’s an asset if you have worked for Site Reliability teams and understand SLI/SLOs and Error budgets. You embrace and advocate change. Continuously evolve your thinking and the way you work to deliver your best. Your influence makes a difference. Relationships and networks are essential to success. Inspire outcomes by sharing your expertise. You’re digitally savvy. Seek out innovative solutions and embrace evolving technologies. Adapt easily to new tools and trends. You’re motivated by collective success. Teamwork can transform a good idea into a great one. Inclusive teams that enjoy working together bring a vision to life. Values matter to you. Bring your real self to work and live our values – trust, teamwork, and accountability. What CIBC Offers Competitive salary, incentive pay, banking benefits, benefits program, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program. Spaces and technological toolkit that make it simple to bring together great minds to create innovative solutions that make a difference for our clients. A culture where you can express your ambition through initiatives like Purpose Day – a paid day off dedicated to investing in your growth and development. Subject to plan and program terms and conditions. What You Need To Know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We provide an accessible candidate experience. If you need accommodation, please contact Clarity in our hiring process: All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You must be legally eligible to work at the specified location(s) and, where applicable, have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills tests (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process to help us get to know you, all that you have to offer, and give you the opportunity to learn more about us. Job Location 81 Bay Street, Banking Centre Employment Type Regular Weekly Hours 37.5 Skills Analytical Thinking, Application Production Support, Azure Data Factory, Azure Data Lake, Business Requirements, Cloud DevOps, Databricks Platform, DevOps, Feasibility Studies, Impact Analysis, Implementation Planning, IT Operations Support, Microsoft Azure, PySpark, Python Frameworks, Technical Knowledge, Work Collaboratively #J-18808-Ljbffr