ABOUT UNIONWARE: UnionWare ULC, based in Winnipeg, Manitoba, has been building and supporting membership-management software for labour unions since 1998. The platform centralizes tasks like membership tracking, dues processing, grievance handling, and event coordination - serving unions across Canada, the U.S., and Australia. Rooted in Winnipeg’s vibrant tech community, UnionWare combines local talent and global reach to empower organized labor with streamlined, data‑driven tools.About the Role We’re looking for aBusiness Systems Analystto lead client‑facing software projects from discovery through delivery. This role blends technical expertise with project leadership, requiring someone who can translate complex client needs into actionable software requirements while coordinating cross‑functional teams to deliver high‑quality solutions.You’ll work closely with clients and internal teams to scope, design, and implement tailored software solutions that drive operational success. If you thrive in a fast‑paced environment and enjoy solving real‑world problems with technology, we’d love to hear from you.Key ResponsibilitiesLead small to large‑scale client projects, from planning through executionIdentify, assess, and document client business requirementsDefine clear scopes of work and translate them into detailed technical documentationCollaborate with Solutions Architects and Developers to design and validate solutionsReview completed work to ensure alignment with client expectationsPresent solutions to stakeholders and support training plans for new clientsCoordinate with Project Managers on timelines, scope, and status updatesPartner with Data Migration Analysts to ensure successful data transitionsParticipating in Agile ceremonies including Sprint Planning and RetrospectivesContribute to the continuous improvement of business analysis standardsTravel periodically across North America, Australia, and the UKQualificationsMinimum 3 years of experience as a Business Analyst or in a similar client‑facing technical role.Post‑secondary education in Computer Science, Business Administration, or equivalent experience.Proven experience in:Professional Services delivery , including client engagement and solution implementation.Project Management , with a strong grasp of timelines, scoping, and cross‑functional coordination.Systems Analysis , including requirement gathering, process mapping, and solution design.Systems Management , with an understanding of software lifecycle, deployment, and performance monitoring.Strong planning, problem‑solving, and analytical skills.Familiarity with Agile, Scrum, and Kanban methodologies.Skills & AttributesStrong technical background with the ability to conceptualize and design software solutionsExcellent communication and client engagement skillsAnalytical mindset with a natural curiosity and desire to understand “why”Ability to quickly become a domain expert in new environmentsStrong decision‑making, prioritization, and time management skillsHigh attention to detail and commitment to qualitySelf‑management, adaptability, creativity, and initiativeExperience with AI tools for transcription, task management, and requirement generation is an assetReady to make an impact? Apply now and help us shape the future of client‑driven software solutions.#J-18808-Ljbffr