What is the Opportunity? As a Senior Scrum Master in the Home Equity Finance (HEF) IT team in Personal Credit Technology, you will lead a large, multi‑year re‑platforming program in support of the HEF business. You will facilitate complex, high‑impact initiatives by leveraging advanced knowledge of Agile and Scrum delivery principles. You will manage cross‑functional dependencies, drive teams to deliver business outcomes, and ensure alignment with organizational goals. This role demands a strategic mindset, strong leadership and communication skills, and the ability to balance Agile flexibility with strong project governance and a multi‑year delivery roadmap in a fast‑paced, large‑enterprise environment. Responsibilities Facilitate applicable Scrum ceremonies while owning project scope, timeline, budget, and stakeholder deliverables; balance team enablement with delivery accountability Empower teams to self‑organize while ensuring delivery commitments are met Own sprint planning aligned to project milestones; track project‑level progress, risks, and dependencies; ensure the team delivers against committed timelines and quality standards Manage upward communication on project status and risks; coordinate with other teams and external stakeholders; secure resources and resolve organizational blockers that impact delivery Run retrospectives to improve team velocity and process; adapt project approach as needed; balance Agile flexibility with project governance and predictability requirements Qualifications 10+ years of experience in IT delivery with a proven track record in Agile/Scrum environments Certified Scrum Master (CSM) or equivalent Agile certification Bachelor's degree in a related field (e.g., Computer Science, Engineering, Business) Strong leadership skills—ability to influence, mentor, and drive teams toward high performance Exceptional communication skills—written, verbal, and presentation‑ready for diverse stakeholders Analytical and problem‑solving expertise—ability to navigate complexity and ambiguity Large Financial Institution enterprise experience—familiarity with structured environments and governance frameworks Proven track record delivering large‑scale technology programs Nice to Have Exposure to or understanding of AI in the delivery lifecycle PMP certification Experience working with or in support of the Retail Credit business Benefits A comprehensive Total Rewards Program including bonuses and flexible benefits Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high‑performing team Access to a variety of job opportunities across business and geographies Job Skills Agile Methodology Coaching Others Conflict Management Decision Making Group Problem Solving Information Technology (IT) Infrastructure Quality Management Results‑Oriented Scrum (Agile) Staying Focused #J-18808-Ljbffr