Become a key player as a People Operations Automation Specialist, managing employee self-service and enhancing service delivery through automation. This hybrid role focuses on streamlining HR processes and transforming service inquiries into efficient workflows.In this pivotal position, you will bridge the gap between complex People policies and easy self-service solutions. Your expertise in AI and automation will transform manual HR tasks into streamlined processes. You’ll partner with cross-functional teams to enforce efficiency, making a significant impact on the employee experience and operational excellence.Key Responsibilities:• Design automated workflows to deflect Tier 1 inquiries• Collaborate with IT and Finance on People initiatives• Create clear, accessible documentation for HR policies• Analyze service delivery metrics to identify inefficiencies• Drive continuous improvement and change management initiativesRequirements:• 3–5 years of experience in People Operations or HRIS• Strong process engineering and automation skills• Experience with ticketing systems and knowledge bases• Ability to transform complex guidelines into digestible documents• Proficient in using data for operational improvementsLeverage your automation expertise to redefine service delivery in People Operations, enhancing employee experiences and operational efficiency across the organization.#J-18808-Ljbffr
Automation Specialist For People Operations And Knowledge Enablement
CLIO
vancouver, vancouver
Published 27 days ago
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