Take charge as an Implementation Engineer specializing in advanced CCaaS solutions. Your Five9 platform expertise will be essential for building top-tier integrations and optimizing client deployments.As a key player in this remote role, you will focus on delivering high-quality outcomes while configuring the Five9 Intelligent CX Platform. Your responsibilities include developing and testing integrations, managing API calls, and ensuring successful deployments for enterprise clients. You will play a vital role in enhancing the performance of complex contact center solutions through innovative configurations.Key Responsibilities:• Configure contact center applications aligned with specifications• Manage campaign configurations and system settings• Test and validate IVR/IVA integrations and flows• Write custom scripts for enhanced functionality• Participate in client sessions, communicating effectivelyRequirements:• BA/BS in relevant technical field• 3+ years working with Five9 solutions• Background in configuring IVR systems• Experience with CRM integrations like Dynamics• Proficiency in JavaScript/HTML/CSSUtilize your implementation skills to enhance contact center solutions through expert configuration and integration management.#J-18808-Ljbffr
Expert Implementation Engineer For Advanced Ccaas Solutions Management
TTEC DIGITAL
toronto, toronto
Published 27 days ago
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