Elevate customer engagement as a Customer Solutions Architect specializing in telecommunications. Leverage your technical expertise to deliver tailored solutions across multiple portfolios.This position involves leading pre-sales solutioning and ensuring successful implementation in post-sales. You will work closely with Sales Executives to craft solutions that not only meet customer needs but also drive sales growth. Your consultative approach will help simplify complex ideas into actionable insights, fostering strong, long-term relationships with clients.Key Responsibilities:• Prime integrated solutions across data, voice, mobility, and IoT• Simplify complex technical concepts for diverse audiences• Collaborate with Sales to develop multi-faceted solutions• Build long-term relationships based on customer needs• Understand business drivers to facilitate growth opportunitiesRequirements:• 3-7+ years of experience in technical pre-sales• In-depth knowledge of voice, data networking, and mobility• Insights into IoT architectures and telecom networks• Experience with RESTful APIs and API ecosystem tools• Bilingual proficiency in English and French preferredUtilize your passions and technical skills to enhance customer solutions and drive business success.#J-18808-Ljbffr
Customer-Centric Solutions Architect Position
TELUS
toronto, toronto
Published 26 days ago
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