Warranty Administrator – Maple Volkswagen, part of the Zanchin Automotive Group. Benefits Competitive and generous compensation package Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance Company-provided tools and equipment Ongoing development and training, including product and industry knowledge from experienced leaders and experts Opportunity for career advancement within the group Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more Responsibilities Prepare, process, record, and reconcile warranty claims as per manufacturer guidelines Maintain complete and accurate records for warranty claims Forward warranty claims for defective parts to the factory and distributors Arrange for parts to be shipped back to the factory or distributor Follow up on any outstanding warranty claims to keep receivables current Maintain schedules for factory warranty, extended warranty, and pre‑delivery inspection; ensure balances remain current Process 'goodwill' claims and maintain general ledger Qualifications 2 to 3 years of proven experience in office administration; dealership experience preferred Secondary School diploma, or equivalent experience Ability to adapt to a changing environment and meet deadlines Ability to communicate professionally (verbally and written) Strong attention to detail, organized and strategic Ability to maintain professionalism Ability to work independently and with minimal supervision Self‑motivated and driven with a passion for excellence in execution A desire to work in a high‑energy, fast‑paced environment A proven commitment to quality of work Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs. #J-18808-Ljbffr