Shape client success as a Governance Lead in BizApps. Focus on strategic technology delivery for Microsoft Business Applications while overseeing excellence in client relationships and operational standards.In this role, you will lead client success strategy and governance for Microsoft Business Applications engagements. Your responsibilities include managing delivery oversight, coaching teams, and aligning solutions with client business goals. Act as a trusted advisor to stakeholders, ensuring optimal performance across accounts.Key Responsibilities:• Lead Executive Business Reviews for tracking value• Establish governance and risk management frameworks• Ensure compliance with SLA and KPI requirements• Manage a team of Client Success Managers• Promote continuous improvements in delivery practicesRequirements:• 8–12+ years in Client Success or technology delivery• Familiarity with Microsoft Dynamics 365 or similar platforms• Proven track record of team leadership and mentoring• Strong project management and financial acumen• Relevant degree in Business or IT-related fieldsUtilize your skills to foster robust governance and exceptional client success in Microsoft Business Applications.#J-18808-Ljbffr
Client Success Governance Lead For Bizapps
BDO CANADA
winnipeg, winnipeg
Published 27 days ago
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