Staff Employee Relations Partner Category Human Resources • Location Toronto, Canada • Job ID 18694 Company Overview Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Job Overview Come join Intuit’s People and Places team as a Staff Employee Relations Partner in Toronto! The purpose of Intuit’s Employee Relations team is to foster an environment where employees feel connected and can learn and grow. We are some of the humans behind the moments that matter for our employees. We’re on a transformation journey, so come join us as we build for the new future of work. The role will report into our Employee Relations Leader and be part of our People & Places organization. The role focuses on supporting employee relations in the U.K., Israel and India, but may support cases in other countries, including the U.S. This role would also support project and program work across all Intuit locations. Intuit has embraced a hybrid way of working. This is a hybrid role with the expectation of working from our Toronto office 3 days per week. Responsibilities Help support the company's approach to external trends and development Execute on strategic changes for the company, support our workforce with complex performance concerns and workplace conflicts and assess and address org health and engagement issues, with consultation and support from more senior members of the team and managers. Manage a caseload of workplace conflicts and employee escalations at a level matched to your skills, working both autonomously and with others, including other members of the Ethics & Investigations team, Intuit’s HR Connect team, HR Business Partners, HR Legal and managers and employees. Work company-level and team priorities and projects, often in collaboration with Intuit’s People & Places Centers of Excellence. Build capability for managers and People & Places teams through individual cases and projects Qualifications 5 - 7 years of Employee Relations or equivalent experience (HR Generalist/HRBP) A. or J.D. or equivalent experience preferred. Extreme ownership of execution and operational excellence, including following and contributing to updates to protocols and playbooks and use of technology to manage cases. Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with leaders, members of management, and employees. Strong critical thinking and analytical skills Drives team priorities and projects with well-defined outcomes Ability to build human connections easily and deep emotional intelligence and objective empathy. Data-driven mindset, including using data to better understand case and organizational insights Growing adaptive critical thinking skills and judgment The ability to see situations from all perspectives and work through conflicts and complex performance concerns for the best possible outcomes for everyone involved, with consultation and oversight from more senior team members or managers Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Toronto, Ontario $122,000 - $165,500 CAD #J-18808-Ljbffr