Skills Required Mandatory Keywords: Temenos T24, Temenos Telemetry, API Integration, AA Deposits products, Canadian Deposit product, terms, Chequeing registered product Systems Analyst – Non‑Functional Requirements (NFRs) Specializing in ensuring that systems, applications, and infrastructure meet performance, security, usability, and reliability standards. This specialist acts as a technical bridge between business stakeholders, development teams, and IT operations to ensure high operational standards. Key Responsibilities Requirements Elicitation & Documentation: Identifying and documenting NFRs, such as system capacity, uptime, response times, and security compliance. Performance & Security Monitoring: Reviewing IT infrastructure, monitoring security tools to mitigate risks, and identifying bottlenecks that could slow work or increase costs. System Testing & Quality Assurance: Identifying and documenting requirements for technical tests—specifically load testing, stress testing, and security scanning—to ensure systems meet performance benchmarks. Proactive Monitoring: Use observability platforms (e.g., Grafana, Microsoft App Insights, Splunk) to monitor the health and performance of applications, database, servers, and networks. Alert Management: Configure, maintain, and tune alerting thresholds to ensure accurate notifications while minimizing noise. Incident Management: Review current incident management process and provide recommendations to improve troubleshooting process, escalation process, and business‑communication plan. Compliance & Standards: Ensuring systems meet legal, regulatory, and organizational standards for data integrity, security, and accessibility. Technical Optimization: Analyzing and improving existing system configurations and system logs to identify performance bottlenecks, and recommend or implement optimizations, maximizing efficiency, reliability, and accuracy. Automation: Recommend scripts to automate routine maintenance, report generation, and data extraction. Documentation: Create and maintain technical documentation, including SOPs (Standard Operating Procedures), playbooks, and knowledge base articles. Collaboration: Work with core banking, QA, DevOps, Observability, Command Centre, and development teams to ensure proper monitoring coverage during, and after, software deployments. Contingency Planning: Review current disaster recovery and business continuity plans and recommend enhancements based on upgraded platforms. Key Performance Areas (NFRs) Performance & Scalability: Response times, throughput, and capability to handle growth. Security: Data protection, vulnerability assessment, and risk management. Reliability & Availability: System uptime, failover capabilities, and redundancy. Usability & Maintainability: Ease of use and ease of system support. Required Technical Skills and Experience Temenos: Working experience on Temenos Core banking platform like Temenos Transact, Temenos Payment; monitoring experience through Temenos Telemetry. Monitoring Tools: Experience with tools like Splunk, Grafana, Microsoft App Insights. Infrastructure Knowledge: Strong understanding of Windows/Linux operating systems, servers, and middleware. Scripting & Querying: Proficiency in SQL and scripting languages (e.g., Python, PowerShell) for data analysis and automation. Cloud & Network: Familiarity with cloud environments (AWS, Azure) and network components (LAN/WAN, firewalls). ITIL Framework: Understanding of incident, problem, and change management processes. Hands‑on experience of AA Deposits products configurations on Temenos core. Business knowledge of Canadian deposits products including terms, chequings, registered products. Required Skills and Qualifications Technical Expertise: Strong background in IT, including knowledge of databases (SQL), operating systems, network protocols, and system architecture. Analytical Skills: Ability to analyze complex technical systems and conduct root cause analysis. Documentation: Ability to translate technical findings into detailed reports and technical documentation. Collaboration: Strong interpersonal skills to work between developers, project teams, and stakeholders. #J-18808-Ljbffr