Support customer engagement initiatives as a Business Development Coordinator. Address inquiries and coordinate service schedules while leveraging CRM software to enhance client relationships.In this full-time role, your focus will be on ensuring excellent customer interactions and satisfaction. You will manage calls, emails, and live chats, along with scheduling and following up on service appointments. Collaborate efficiently with service and sales teams to build a cohesive experience for customers.Key Responsibilities:• Address customer inquiries through various channels• Organize service appointments in collaboration with teams• Conduct follow-ups to ensure ongoing engagement• Track customer information using CRM software• Analyze performance metrics to identify trendsRequirements:• Experience in customer service or automotive sales• Strong verbal and written communication proficiency• Familiarity with CRM software for client management• Ability to prioritize and multitask effectively• Collaborative approach to teamwork and problem-solvingDeliver outstanding customer experiences and foster lasting relationships through effective engagement strategies.#J-18808-Ljbffr
Business Development And Customer Support Associate
MARYNURSE
whitby, whitby
Published 27 days ago
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