Oversee the operations of the Spark Community as a Senior Analyst. Enhance member experience, manage recruitment efforts, and ensure community health in a bilingual setting for insightful market research.This role involves critical management of day-to-day operations and fostering a positive member experience. You will lead recruitment strategies pre- and post-launch, addressing member support challenges while managing rewards. Bilingual proficiency in English and French is crucial for this impactful position.Key Responsibilities:• Manage community recruitment and engagement initiatives• Monitor member feedback and participation metrics• Facilitate efficient member issue resolution• Track incentives, ensuring timely reward redemption• Maintain accurate member data and governanceRequirements:• 3+ years in relevant community operations• Required university degree• Must be Bilingual in English and French• Strong communication and moderation experience• Ability to work with data-driven insightsShape a thriving community by actively managing member-centric initiatives, promoting engagement, and ensuring adherence to best practices.#J-18808-Ljbffr
Program Management Analyst For Member Engagement
WALMART CANADA CORP
mississauga, mississauga
Published 27 days ago
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