Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Requisition ID: Store # : LensCrafters Position: Full‑Time General Function The Licensed Team Lead creates exceptional value in the lives of customers and patients by delivering exceptional customer service. The role ensures customers and patients are always delighted and assists in the achievement of store success by managing key optical and lab processes (if applicable) and systems to exceptional results. Major Duties and Responsibilities While working in Retail Ensure the LensCrafters team provides unsurpassed customer service. Proactive, solution‑driven, accurate execution and product knowledge. Assists customers with selections, provides recommendations, and assists sales associates. Serves as a responsible alternate store key holder. Under current and valid state Opticianry license performs the following: provides expertise and product knowledge on lens choices based on the patient’s vision needs and OD prescription, adjusts and/or repairs eyewear as needed, presents and dispenses eyewear, and performs accurate digital measurements. While working in Lab, if applicable Custom fits glasses and precisely places prescription in lenses. Works with associates to strengthen their knowledge, skill, and certification for foundational product and store processes related to lens and lab technology. Ensures finished eyewear meets optical standards and customer requirements. Creates a safe working environment for all, demonstrating safe work practices. Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems. Basic Qualifications High school diploma or GED. Current and valid state Opticianry license. Strong optical and retail experience. Knowledge of current optical theory and merchandise. Strong communicator and listener. Strong interpersonal skills. Strong basic math skills. Sales skills. Problem‑solving ability. Familiarity with cash register, computers, and calculators. Leadership and training experience. Edge and mounting experience. Basic optics knowledge and optical measurement experience. Preferred Qualifications State licensure (if applicable) and/or ABO certification in non‑licensed states. LensCrafters final eyewear inspector certification. LensCrafters Quality, Fitting & Adjusting Program. Optical machinery/instruments experience. Customer service experience. AccuFit digital measurement system certification. Knowledge of current store merchandise and lens options. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the United States receive preference in accordance with Tribal Law. #J-18808-Ljbffr