Lead the client success initiatives at Microsoft as a Client Success Manager with a focus on Business Applications. Drive governance and continuous improvement while mentoring your team.As a Client Success Manager Lead, you will oversee critical client engagements and governance processes related to Microsoft Dynamics 365 and Power Platform. With a strong background in client success and technology delivery, you will support senior stakeholders and guide your team towards operational excellence. Your role is essential for maintaining high standards of service and business transformation.Key Responsibilities:• Develop and drive client success and governance strategies• Lead meetings with executive stakeholders to demonstrate value• Maintain client relationships to stimulate service expansion• Establish and ensure compliance with governance frameworks• Supervise end-to-end project delivery processesRequirements:• 8–12+ years in Client Success management• Deep understanding of Microsoft products, including Dynamics 365• Experience managing teams and delivering projects• Proven history with extensive client portfolios• Exceptional financial and project management skillsLeverage your leadership acumen and expertise to enhance client satisfaction and operational efficiencies within the Microsoft ecosystem.#J-18808-Ljbffr
Microsoft Client Success Manager - Team Lead
BDO CANADA
toronto, toronto
Published 17 days ago
Report job