Are you driven by data, measurable results, and continuous improvement? Do you excel in high-performance environments where speed, accountability, and innovation define success? If you’re ready to help shape the future of ecommerce technology, Cymax Group Technologies wants you on our team.At Cymax Group Technologies, we enable leading brands and retailers to compete and win in the digital marketplace through advanced technology, data-driven insights, and optimized logistics. We are a tech-enabled brand accelerator operating in home, lifestyle, and adjacent categories. Our proprietary platforms—Channel Gate and Freight Club—combine automation, AI, and more than two decades of ecommerce expertise to streamline multi-channel selling, increase operational efficiency, and drive scalable growth.We support hundreds of partners across North America, helping them navigate and outperform within complex marketplaces such as Amazon, Walmart, Wayfair, and others. Our focus is simple: deliver performance, remove friction, and create sustainable competitive advantage for our partners.Recognized as one of Canada’s fastest-growing technology companies, Cymax Group fosters a high-performance culture built on grit, agility, and accountability—where we take ownership, use data to drive clear decisions, think strategically while executing with precision, and consistently raise the bar to deliver results today that position us for tomorrow.The Role We are seeking a Senior Product Manager, AI, an AI Product Leader, to define and execute Cymax Group’s AI product strategy. This role combines deep AI fluency with strong product management discipline. You will identify high-impact AI opportunities, translate business needs into scalable AI-powered solutions, and lead cross‑functional teams to bring those solutions into production.This is a hands‑on AI product leadership role focused on building production‑grade AI systems that drive measurable revenue, margin expansion, and operational leverage.You will operate at the intersection of data science, engineering, and commercial strategy—transforming proprietary data into defensible AI capabilities.What You’ll Do AI Product Strategy & VisionDefine Cymax Group’s AI product strategy aligned with company growth objectivesIdentify high‑impact use cases across pricing, merchandising, logistics, personalization, supply chain, demand forecasting, content generation, customer support, and B2B enablementPrioritize initiatives based on ROI, feasibility, and scalabilityProduct Ownership & ExecutionOwn the full product lifecycle for AI initiatives: discovery, validation, roadmap, build, launch, iterationTranslate business problems into structured ML/AI product requirementsPartner with Data Science, Engineering, Analytics, and Business teams to deliver production‑grade AI systemsEnsure models are measurable, monitored, and continuously optimizedCommercial & Operational ImpactDefine clear KPIs for AI products (revenue lift, margin improvement, conversion rate, cost reduction, automation efficiency)Quantify business cases and forecast impact before developmentEnsure AI solutions are scalable, maintainable, and embedded into workflowsGovernance & Responsible AIEstablish best practices for model governance, evaluation, bias mitigation, and data privacyEnsure alignment with company standards, compliance, and ethical AI principlesCross‑Functional LeadershipAct as the bridge between technical teams and executive stakeholdersCommunicate complex AI concepts in clear, business‑oriented languageInfluence roadmap prioritization at the leadership levelGenerative AI & Agentic WorkflowsIdentify high‑impact Gen AI use cases (content generation, catalog enrichment, pricing insights, customer support automation, supplier copilots)Build human‑in‑the‑loop systems with feedback loopsDesign hallucination mitigation and trust frameworksExplore agentic workflows to automate multi‑step commerce operationsWho You Are5+ years in Product Management, with significant experience in AI/ML‑driven productsProven track record launching and scaling AI products in production environmentsStrong understanding of machine learning fundamentals (supervised/unsupervised learning, NLP, recommender systems, forecasting, optimization)Experience working closely with data scientists and ML engineersAbility to evaluate model performance and trade‑offs beyond surface‑level metricsStrong business acumen — able to tie AI initiatives directly to revenue or efficiency outcomesExperience embedding AI into workflows to drive adoption (not just shipping features)Experience in e‑commerce, marketplaces, retail, supply chain, or analytics‑driven businesses preferredNice to HaveExperience implementing generative AI in commercial environmentsExperience with personalization, dynamic pricing, or recommendation systemsFamiliarity with experimentation frameworks (A/B testing, causal inference)Prior experience building AI roadmaps from 0→1What We OfferImpact: Your work will directly influence the success and growth of our business.Growth: Opportunities for professional development and career advancement.Hybrid‑First Environment : Embrace flexibility and choice.Culture: A collaborative and supportive work environment where your contributions are valued.Our ValuesGrit & Agility: Forge Ahead, Pivot FastAccountability: Bring It, Own It, CommitGo the Extra Mile : We Go Above & BeyondUnderstand the Map & the Terrain : Master the Details & the Big PictureData Drives Decisions : Absorb Complexity & Transmit ClarityThink Beyond Today : Tomorrow's Vision, Today's ActionCompensation & Benefits We are committed to transparency in our hiring process. The expected salary range for this role is between $110,000 and $120,000, depending on various factors including experience, skills, training and certifications, market demands, and organizational needs. Our salary ranges are determined by role, level and location.Health and wellness support for our team members and their families including an employee assistance program100% paid health and dental benefits in CanadaPaid time offEasy access to online and phone‑based counselling servicesAnd a hybrid‑first flexible work environment.Join Our AI Journey at Cymax Group! At Cymax Group, we thrive on innovation and entrepreneurship. As an AI‑first organization, we are on an exciting journey to continuously grow and evolve our focus on AI, empowering our people at all levels. Our fast‑paced environment encourages agility and nimbleness, enabling our team to adapt swiftly to changing market dynamics. We’re passionate about continuous learning and growth, offering opportunities for professional development. Our data‑driven decision‑making ensures we make informed choices that lead to success. If you're excited about making an impact and being part of a dynamic, AI‑empowered team, you'll feel right at home here.Join us and bring your passion for data to drive impactful insights and innovation in our e‑commerce journey! Please submit your resume detailing your relevant experience and why you are a great fit for this role.Accessibility We can provide accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.#J-18808-Ljbffr