Client Advisor, Personal Insurance The Client Advisor, Personal Insurance, is dedicated to servicing the needs of our personal insurance clientele. In addition, they will successfully manage and grow a specific book of business. Other duties include reviewing existing policy renewals, generating new business, file reviews, cross‑selling our products and services, facilitating policy changes, claims reporting and advocacy. Location and Status Full‑time, permanent Qualifications 3+ years of related experience in the insurance industry with a strong working knowledge of personal insurance products Minimum Level 1 Alberta General Insurance License, with the willingness to obtain Level 2 within the first 3 months of employment CIP designation or working towards this is considered an asset Post‑secondary degree/diploma/certificate in Business, Sales/Marketing, Risk Management or related discipline or an equivalent amount of relevant experience in a similar role considered an asset Values & Competencies A high degree of professionalism and integrity Superior verbal and written communication skills Committed to excellence in customer service and build strong relationships at all levels Skilled user of the Microsoft Office Suite of products Familiar with insurance customer relationship software Demonstrated accountability and reliability in the quality and timeliness of work Able to prioritize in a busy environment to meet tight deadlines Flexible and adaptable with proven problem‑solving skills Works well within a team and independently Critical thinker with attention to detail Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. #J-18808-Ljbffr