Number of Vacancies: 1 Type of Contract: Permanent Hours of Work: 37.5 Hours/Week Compensation: $33.14-$34.48/Hour Job Code: 8-HAD-2026 Start Date: TBD Department: Human Resources Location: Hamilton, ON About Us Founded in 1889, YWCA Hamilton is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are committed to providing meaningful and accessible services that create opportunities to amplify voices and co-create gender-inclusive and equitable communities. Benefits On-the-job training and professional development opportunities Childcare discounts Opportunities to get involved in our community A competitive total rewards package that may include extended health benefits and paid sick time (eligibility criteria applies) Responsibilities Acts as the Human Resources main point of contact with department leaders for assigned portfolio to provide leadership and management on a range of HR services & strategic initiatives as the HR representative. Through deep knowledge of the client’s business, people and organizational needs, the strategic HR Advisor works independently with functional oversight provided by the Director Human Resources. Provides overall leadership coaching, development, diagnoses issues, recommends solutions and engages and brokers the appropriate resources to provide strategic HR services that support successful achievement of business objectives and goals across client Group(s) and the organization. Key Responsibilities Acts as the Human Resources account manager for assigned client portfolio, for a range of Human Resources strategic initiatives and services, guides leaders in HR strategies Builds positive working relationships with client management, employees, internal colleagues, and external stakeholders Demonstrates a thorough understanding of all HR programs and services by providing accurate decisions on behalf of HR, advising and ensuring the fair and consistent application of HR policies and procedures for all client activities and initiatives Oversees daily employee relations advising internal clients Initial point of contact for front-line staff and Union stewards for all Labour Relations issues Provides advice and guidance to management as needed in all Labour Relations issues, including Step 1 grievances, interpretation and compliance with Collective Agreements Ensures proper implementation of Collective Agreement across all HR processes and initiatives Supports and guides people leaders in performance management, discipline and termination meetings Leads workplace investigations across the organization and conducts fact finding meetings for assigned portfolio Has a deep understanding of clients’ specific service delivery models and objectives and proactively provides strategic management coaching and advises on sensitive and confidential matters including labour relations, leadership coaching, performance management, team building, engagement Diagnoses issues, recommends solutions and develops/delivers focused and effective solutions to support achievement of client needs and goals through an integrated approach Identifies and leads new people opportunities for the YWCA, and service enhancements within strategic objectives Provides project management and executes successful change strategies for HR initiatives and provides change management leadership and support for departmental initiatives Develops and delivers management training to introduce new policies, address gaps in processes and build capacity Supports management of sick leaves, Long-Term Disability claims and assists with Return-to Work for designated portfolio Supports the Short-Term Disability management process Develops and delivers key HR programs and processes including Wellness Programs, Labour Relations, Employee Engagement, Employee Survey, Change Management, Leadership Development, Performance Management, Recognition Manages corporate project teams on transformation, Health and Safety initiatives, Mental Health, Engagement initiatives or others as required Champions the Health and Safety Initiatives as co-lead and certified Management Representative on the Joint Health and Safety Committee and/or Healthy Minds Committee Maintains appropriate record-keeping and reporting in accordance with YWCA Hamilton’s policies and procedures, and confidentiality/privacy policies Maintains high level of confidentiality when working with sensitive employee and contract information Develops new policies and procedures, or updates as required, and ensures that best practices are always incorporated Develops and implements appropriate systems and efficiencies to ensure monitoring of deliverables and projects and initiatives in compliance with work schedules and outcomes Provides regular reports and updates to client management teams when required Identifies and evaluates risks associated with the YWCA Human Resources practices, and takes appropriate action to control the risks Participates in community Human Resources networking groups and committees as needed Works safely, reports all workplace hazards and follows all YWCA Hamilton Health and Safety policies and procedures Understands emerging trends, leading practices, industry professional standards Supports YWCA Hamilton mission, vision and values Performs other duties as required. Working Conditions Works a standard 37.5-hour work week Occasional work at Ottawa Street location Qualifications Completion of 3 years’ college in Human Resources, social services or business, or equivalent Minimum 5 years’ progressive experience with Human Resources, client relationship management and/or customer facing roles Minimum 2 years’ experience in unionized environments Demonstrated experience with key HR related legislation, policies, procedures and industry trends is an asset Certified Human Resources Professional (CHRP) designation is required Must have experience working with all aspects of a Human Resources Management System (HRMS) Experience in full cycle recruitment is preferred Certifications 1 and 2 for Joint Health and Safety (JHSC) considered an asset Experience in consulting, coaching and facilitation skills are preferred Must provide a current Criminal Record Judicial Matters Police check or willingness to obtain at own cost Ability to lead with a feminist, anti-racist / anti-oppressive perspective for day‑to‑day work and strategic planning Excellent verbal and written communication skills Bilingual English/French or other languages an asset Equity, Diversity & Inclusion Statement As part of YWCA Hamilton’s commitment to Access and Equity, we strive to represent the diverse communities that we serve. Individuals who are women, First Nations, Métis, immigrant, refugee, LGBTQ2S+, individuals with disabilities, and individuals from racialized communities or other marginalized communities are encouraged to apply. Accommodations are available throughout the recruitment process, if you require accommodation please reach out to #J-18808-Ljbffr