Travel to Office Expectations For Remote Roles : If this role is remote, there will be in‑office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include onboarding, team events, semi‑annual and annual team meetings. For Hybrid Roles : If this role is hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include weekly/bi‑weekly/monthly events in the office with your specific team. This is a requirement for this role. Job Summary PointClickCare is looking for a Product Manager to join our Senior Care Product team. In this role, you’ll own product strategy and execution for a portfolio of clinical and regulatory products used by over 30,000 provider organizations. You’ll be expected to deeply understand the problem space, make strategic trade‑offs, and drive product decisions that improve outcomes for both providers and residents. This is not a requirements‑gathering role—you’ll be accountable for product impact. We’re looking for someone who can balance maintaining and improving established products with identifying opportunities to modernize and innovate, including leveraging AI and intelligent logic to transform how our customers work. Key Duties and Responsibilities Own product strategy, roadmap, and execution for your portfolio of Senior Care products. Drive product decisions grounded in customer insights, data, regulatory requirements, and business value—not just feature requests. Partner closely with engineering teams to shape solutions and deliver outcomes. Identify opportunities to modernize legacy products through AI, automation, and smarter workflows. Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction. Collaborate cross‑functionally with design, engineering, customer success, and clinical stakeholders. Manage products through the full development lifecycle—from discovery and strategy through delivery and iteration. Your Key Strengths Bachelor’s degree in Healthcare, Engineering, Business Administration, or related field. 3+ years of product management experience. Experience managing software products through the full development lifecycle. Strong background in healthcare IT, clinical workflows, or regulatory systems. Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority. Comfort with technical concepts including APIs, integrations, and modern development practices. Excellent communication skills—you can make complex topics clear for any audience. Nice to haves Experience building or integrating AI/ML‑powered product features. Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long‑term care workflows. A track record of revitalizing or modernizing legacy products. A bias toward product impact over process—you focus on outcomes, not just output. $110,000 - $120,000 a year Benefits and Perks Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #J-18808-Ljbffr