Our global Tech team operates in an agile manner within a dynamic product organization. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements.- Document all **relevant technical information** related features/products, to smooth knowledge transfer to relevant teams (delivery, proximity...), share technical insights as needed- Participate in **transversal engineering initiatives** (market intelligence, cross-product/family initiatives...) as needed, and **continuously develop their own skills** based on industry trends/enterprise needs* 4+ years of experience in a similar role* Experience with Microsoft Intune* Knowledge of Active Directory, Cloud Printer Management of advantage* Knowledge of Videconferencing systems, hardware and software* Knolwedge in SCCM/MECM* Good knowledge of Autopilot* **L3 Ticket Management**: Skilled in handling complex support tickets* Experience working within a global enterprise on deploying and supporting global projects* Strong technical background, with deep expertise in platform workplace engineering* Good understanding of tech standards & components(from architecture to ITIL)* Strong communication skills, with the ability to talk with both technical & non-technical stakeholders* Collaboration & teamwork, with the ability to work in an agile development environment* Good industry knowledge and insights into key challenges for the domain/family* Fluent level of **English** both written and spokenPernod Ricard is a worldwide leader in the spirits industry, with consolidated sales of €11.6 Billion in 2024, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies. Our comprehensive portfolio of premium brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes.We are a business with a soul: a company with family values, deeply rooted in our terroirs and legacy. We drive the long-term growth of our brands with full respect for people and the environment, while empowering our 19,500+ employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality.Our shared purpose, mission, ambition and culture define who we are and drive our collective success.#J-18808-Ljbffr