Business Unit: Aviation ServicesCareer Area: Operations and AdministrationLocations: Montréal, QC and Dorval, QC, Canada. The Operational Expenses Supervisor oversees, monitors, and controls all travel-related expenses for employees. The role ensures compliance with the Corporate Travel Policy, Collective Bargaining Agreements (CBA), and contractual requirements. The Supervisor leads the Operational Expenses specialists, ensures accurate and timely expense workflow, supports financial reconciliation and audit readiness, and collaborates with internal stakeholders and external partners to resolve discrepancies and continuously improve expense management processes. Key Responsibilities Travel Expense Management: Oversee and approve all travel‑related expenses to ensure compliance with policy, CBAs, and operational requirements. Monitor trends, resolve escalated issues, and align expense processes with contractual obligations. Submission & Compliance: Monitor and manage expense workflows to maintain efficiency, minimize errors, and ensure timely submissions. Issue Resolution & Coordination: Investigate discrepancies, work with stakeholders for proper reconciliation, and liaise with travel booking platform representatives to resolve invoicing concerns. Audit & Compliance: Maintain detailed expense records to support audits, financial reporting, and accounts payable tracking. Stakeholder Communication: Collaborate with finance, operations, and contract management departments to align expense practices with company and client expectations. Monitoring & Reporting: Generate reports and insights on billing performance, outstanding expenses, and reconciliation status for senior management. Process Optimization: Identify process improvements and implement strategies to enhance billing efficiency and reduce potential errors. Team Supervision & Development: Lead and support the expenses team in processing, validating, approving, and submitting expenses related to contracts and Union Agreements. Provide guidance and training to enhance accuracy, consistency, and adherence to best practices. Education & Experience College diploma or university degree in business administration, finance, HR, or a related field, or an equivalent combination of experience and education. Bilingual (French and English). Minimum 3–5 years of progressive experience in accounts payable/expense management or reconciliation processes, with at least 2 years in a supervisory or team lead role. Experience in the travel industry or unionized payroll environments, ideally within aviation, security, or public‑sector contracts. Familiarity with federal government contracts is a strong asset. Experience working under strict audit and compliance conditions is a strong asset. Experience coordinating with multi‑disciplinary teams. Knowledge, Skills, and Abilities Advanced Excel skills (pivot tables, lookups, formulas) and payroll software proficiency. Experience with corporate travel management platforms is an asset. Exceptional attention to detail with the ability to analyze complex datasets, identify trends, discrepancies, and systemic issues. Ability to assess issues, determine root causes, and implement corrective actions quickly and efficiently. Proven ability to lead and support expense‑related projects, audits, and process improvements. Demonstrated commitment to confidentiality, professionalism, and ethical handling of sensitive payroll information. Working Conditions Physical requirements: sitting for extended periods, repetitive keyboarding, and prolonged use of computer systems and electronic tools. High demand for mental focus, attention to detail, and sustained concentration while analyzing large datasets and validating payroll records. Role requires a high degree of autonomy and accountability, with limited direct supervision. Consent to a thorough security check and verification of references. Must be legally authorized to work in Canada. May require occasional availability outside of regular working hours to address urgent operational matters. Occasional travel may be required based on operational or contractual needs. Employment Details Employment Type: Permanent Location: Montréal, QC #J-18808-Ljbffr