* Lead and scale global payment operations across merchant onboarding, disputes/chargebacks, reconciliation, settlements, and payouts* Manage and expand strategic partnerships with PSPs, banks, and fintech providers, including commercial negotiations and performance optimization* Build and lead a high-performing global team, establishing KPIs, SLAs, and a culture of operational excellence* Deploy AI/automation use cases such as dispute management, exception handling, reconciliation matching, onboarding risk assessment, anomaly detection, and payment failure recovery* Oversee global funds flow, ensuring accuracy, timeliness, and strong financial controls across reconciliation, settlements, and reporting* Own chargeback and dispute strategy, improving prevention, win rates, and compliance with card network rules* Optimize merchant onboarding to deliver a seamless, compliant, and scalable experience across global markets* Develop real-time monitoring, alerting, and incident response capabilities through a centralized payments command center* Drive payment performance improvements (authorization rates, routing, cost of acceptance) through data, analytics, and partner strategies* Partner cross-functionally with Product, Engineering, Finance, Risk, and GTM teams to align payments strategy with company growth and platform evolution* 15+ years of experience in payments, fintech, banking, or SaaS, with senior leadership in payment operations* Proven track record of scaling global payment operations, including reconciliation, disputes, onboarding, and payouts* Experience driving automation and transformation initiatives, including AI/ML-based solutions in operations* Deep understanding of payment ecosystems, including PSPs, acquiring, card networks, and alternative payment methods* Strong experience managing strategic partnerships and complex vendor ecosystems* Financial acumen with experience managing large-scale payment flows, reconciliation, and reporting* Demonstrated success leading global, cross-functional teams in a fast-paced environment* Excellent executive communication and stakeholder management skills* Experience building or scaling payments platforms or global commerce infrastructure* Familiarity with regulatory frameworks (PCI, NACHA, PSD2, etc.)* Experience implementing AI/automation in financial operations or payments environments* Background in multi-country, multi-entity payments environments* Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset* Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!* Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam* Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!* Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement* Medical/Dental/Vision coverage* EAP – we get you help when you need it. Period.* Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16* And more! – so many benefits we couldn’t even fit them all here!Our employees are encouraged to be pro-active in expressing their ideas and contributing to the company’s future. We have achieved this through constant pursuit of new developments and innovations in an exciting team environment. Likewise, ABC contributes to our employees’ futures. In addition to our outstanding employee benefits, employees also receive training on an on-going basis allowing them to develop their strengths and move up in the company.#J-18808-Ljbffr