Join Holt Renfrew as the Personal Shopping Team Leader, facilitating extraordinary client interactions and driving sales excellence in Vancouver’s luxury retail market.As the Personal Shopping Manager, your mission is to uphold Holt Renfrew's standards by delivering an extraordinary shopping experience that fosters client loyalty and satisfaction. With a depth of 5-7 years in managerial roles, you will be accountable for coaching your team to prioritize customer service excellence while achieving department goals. You will also identify new business opportunities and maintain high standards in operational practices to ensure seamless service delivery.Key Responsibilities:• Lead personal shopping team to exceed sales goals• Recruit, train, and develop elite shopping consultants• Foster long-term client relationships and client retention• Collaborate with marketing to enhance client events• Ensure operational excellence in inventory and customer serviceRequirements:• 5-7 years of managerial experience in luxury retail• Demonstrated history of sales and profit achievement• Initiative in managing change and fostering team growth• Bilingual communication skills in French and English• Strong skills in customer engagement and relationshipsFacilitate extraordinary client experiences while leading a talented Personal Shopping team at Holt Renfrew.#J-18808-Ljbffr
Personal Shopping Team Leader
HOLT, RENFREW & CO.
vancouver, vancouver
Published 17 days ago
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