About the opportunity An Application Specialist is responsible for ensuring that a particular software application is functioning optimally and meeting the needs of its end‑users by providing technical support, monitoring performance, and providing training and guidance. What you'll get to do Providing technical support to end‑users, such as troubleshooting software issues. Answering questions and providing guidance on how to use the software effectively. Ensuring that the software application is functioning optimally by monitoring its performance. Conducting regular maintenance and making updates as needed. Collaborating with developers and other IT professionals to identify and address any issues or bugs in the software application. Providing training and support to new users to ensure that they are able to use the software effectively. Maintaining documentation and knowledge base articles to assist users in resolving issues and answering questions. Keeping up‑to‑date with the latest features and updates to the software application, and communicating these changes to end‑users. Skills and Experience Bachelor's degree in a related field or equivalent work experience. Strong analytical and problem‑solving skills. Excellent communication and interpersonal skills. Ability to work with different teams. Exposure to SQL, and experience with ERP applications will be an advantage. HCM background knowledge. What’s in it for you Dayforce is a global human capital management company dedicated to making work life better. We are an equal‑opportunity employer and consider and embrace all individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. Dayforce encourages personal and professional growth. We offer excellent time‑off programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact including volunteer days and our charity, Dayforce Cares, we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. #J-18808-Ljbffr