General Manager, Healthcare Support Services (South Central Alberta) Are you a senior hospitality or healthcare support services leader with a passion for enhancing the daily lives of residents? Do you thrive in environments where compassion, quality, and operational excellence intersect? If so, this role may be the perfect next step in your career. What You’ll Do As the General Manager, you will support multiple long‑term care and senior living sites across south central Alberta, overseeing food services, hospitality, housekeeping, laundry, and retail. Reporting to the District Manager, you will ensure each location delivers safe, compliant, resident‑centred service every day. You will set the operational vision for each site and work closely with on‑site teams to ensure consistent delivery through hands‑on leadership, coaching, and collaboration. The successful candidate will have experience leading large, diverse teams and a proven track record of service excellence, people development, and operational performance in healthcare, hospitality, or an allied field. Job Responsibilities Serve as a senior operational leader and trusted partner for both our client organizations and Aramark. Champion a safety‑first culture, ensuring all services meet or exceed provincial health, safety, and infection‑prevention standards. Ensure full compliance with Aramark programs, healthcare regulations, and site‑specific contractual requirements. Deliver high‑quality food, hospitality, and support services tailored to the needs of residents, families, and clinical teams. Train, coach, and develop site managers to ensure consistent service delivery and strong leadership pipelines. Support succession planning and workforce stability across all assigned sites. Drive annual revenue growth and operational improvements through quality, innovation, and targeted service enhancements. Conduct regular audits to ensure compliance with Alberta Health Services (AHS) standards, licensing requirements, and contractual obligations. Act as delegate for the District Manager when required. Qualifications University/College degree or diploma in Hospitality Management, Business Administration, Health Services, or a related field (preferred). CSNM is an asset. Advanced food safety certification (e.g., Food Safe Level 2, equivalent). Minimum 5 years of management experience in a fast‑paced food service, healthcare, or hospitality environment. Experience managing multiple locations and leading teams of 20+ employees. Strong computer literacy, including Microsoft Excel, PowerPoint, and Word. Proven financial literacy, including the ability to analyze budgets, operating reports, and financial statements. Demonstrated ability to recruit, develop, and retain strong, diverse teams. Strong relationship‑building skills with internal teams, clients, and senior leadership. Excellent organisational and time‑management abilities. Positive attitude and a genuine commitment to resident‑centred service. Valid driver’s licence and reliable transportation. Flexibility to work occasional evenings or weekends as required. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. The role may also require uniforms and/or usage of Personal Protective Equipment (PPE). About Aramark We provide industry‑leading dining, environmental, facilities, and healthcare services in hospitals and senior living communities. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover. What We Offer You Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well‑being. Comprehensive health benefits (no waiting period) covering dental, prescriptions, vision, massage therapy, and more. Self‑Directed Pension Plan where every dollar you contribute is matched with two by Aramark. Access to our Employee Assistance Program for confidential resources and support. Inclusive community through Employee Resource Groups (ERGs). Exclusive perks including discounts on everyday products and services. Educational Assistance and scholarships for your children entering post‑secondary studies. Clear career path planning and development opportunities tailored to your skills and aspirations. A safe, healthy, and supportive workplace commitment. At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. Join us to pursue what matters and reach your full potential. #J-18808-Ljbffr