Become a Bilingual Customer Service Representative for Miele, working a hybrid schedule in Vaughan. Deliver outstanding customer service in both English and French, ensuring a positive experience for all callers.At Miele, we are looking for candidates with at least two years of customer service experience, preferably from a call center background. You will engage with customers to address their queries and upsell our premium products and services. Your role will require a strong professional demeanor and participation in ongoing training to boost your expertise.Key Responsibilities:• Respond to high volumes of inbound and outbound calls• Adhere to communication guidelines while personalizing customer interactions• Diagnose customer issues and research effective solutions• Identify opportunities to upsell Miele products• Keep detailed records of customer interactions in the databaseRequirements:• Minimum of two years' experience in customer service• Fluent in English and French in spoken and written forms• Skilled in Microsoft Word, Excel, and Outlook• Strong organizational and communication skills• Willingness to adapt to varying shifts as neededBring your bilingual talents and customer service drive to elevate Miele's customer engagement.#J-18808-Ljbffr
Bilingual Customer Advisor In Vaughan
MIELE AG
vaughan, vaughan
Published 26 days ago
Report job