Job Overview This role is responsible for managing global indirect tax compliance across VAT, GST, and US sales and use tax, with a combined focus on strategic leadership and hands-on execution. The Indirect Tax Manager leads indirect tax filings across multiple jurisdictions, prepares complex returns where required, and ensures full compliance with evolving global tax regulations. The Indirect Tax Manager also supports business operations by advising on the indirect tax impact of cross-border transactions, digital services, and market expansion. In addition, it drives process improvements, automation initiatives, and audit readiness, while working closely with Finance, the Direct and Customs Tax teams, and cross-functional sales and procurement support teams to align tax operations with broader business objectives. As the company expands its global footprint and digital product offerings, indirect tax complexity is increasing. This role ensures the business remains compliant while supporting growth through strategic input and operational excellence. It’s a critical bridge between tax compliance, systems, and commercial execution. Who You Report To Senior Director, Finance - Tax & Compliance What We Offer Ross offers competitive salaries, comprehensive health plans, and several perks to help you perform at your best. Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, an employee share ownership program, development support, and a ton of fun social activities and events. Best of all, you will be part of the Ross Video family, and we\'ve got an energizing environment here. What The Job Is All About Indirect Tax Compliance & Reporting Oversee the preparation, review, and filing of indirect tax returns (VAT, GST, U.S. sales and use tax) across multiple jurisdictions. Personally prepare complex or high-risk returns, including hands-on U.S. sales and use tax filings across multiple states. Ensure timely submissions and payments in line with global and local requirements. Maintain an accurate global tax calendar and manage indirect tax registrations. Team Leadership & Collaboration Lead, mentor, and support a small team of indirect tax professionals or external compliance partners. Allocate compliance responsibilities across the team and provide oversight on quality and deadlines. Support team growth and contribute to recruitment, onboarding, and training where applicable. Tax Advisory Support Provide practical, business-aligned advice on indirect tax implications of global sales, digital services, product launches, intercompany arrangements, and supply chain design. Collaborate with internal stakeholders to ensure tax-compliant business operations and scalable solutions. Systems, Process, and Automation Maintain and enhance indirect tax settings in ERP systems (e.g., LN) and tax engines (e.g., Vertex). Drive automation of compliance processes, including data gathering, reconciliation, and return preparation. Identify and implement process improvements to increase efficiency, accuracy, and audit readiness. Audit & Risk Management Manage indirect tax audits and authority queries globally. Ensure documentation and data retention policies are met for audit readiness. Proactively identify and mitigate indirect tax risks through strong controls and oversight. Who You Are Bachelor’s degree in Accounting, Tax, Finance or a related field; professional qualification (e.g., CPA, CA) preferred. 7–10 years of experience in indirect tax roles with a mix of hands-on compliance and strategic oversight, preferably in a global high-tech, SaaS, or e-commerce environment. Strong hands-on experience with U.S. sales and use tax compliance (required), including multi-state filings, alongside VAT/GST in other jurisdictions. Deep working knowledge of U.S. indirect tax rules and practical application, with the ability to independently prepare and review complex U.S. filings. Experience managing or mentoring tax professionals and/or third-party compliance providers. Strong technical knowledge of global indirect tax rules and emerging digital tax requirements (e.g., e-invoicing, marketplace rules). Proficiency with ERP systems (e.g., Infor LN) and tax automation tools (e.g., Vertex). Strong Excel and data analysis skills; experience with automation tools is a plus. Excellent communication, stakeholder engagement, and project management skills. Bonus Points If You Have The Following Hands-on execution: Willing and able to take ownership of return preparation and complex filings. Team leadership: Comfortable managing, supporting, and developing others. Business partnership: Able to translate tax requirements into clear, actionable guidance for non-tax stakeholders. Process mindset: Focused on scalable, efficient solutions using automation and technology. Adaptability: Thrives in a fast-paced, global environment with evolving regulations. Salary Information The pay range for this role in Canada is: CAD $95,000 - $130,000. The listed salary reflects the pay range for a role based in Canada. Compensation may differ based on alternate locations if listed. Final compensation will be determined by location, skills, experience, knowledge, and role-specific qualifications, and may be adjusted to recognize candidates accordingly. If your experience or compensation expectations differ from the posted range, we still welcome your application. Accommodations & Accessibility If you require accommodations throughout any stage of the recruitment, assessment, and selection process, please contact our Talent Acquisition team for assistance. #J-18808-Ljbffr