Join Raisin as a Software Engineer in a Support role, resolving technical issues for nonprofits. Focus on .NET and Angular systems while making a social impact.As a Software Engineer in Support at Raisin, you will play a key role in addressing complex technical problems faced by our nonprofit clients. Your primary responsibility will be to troubleshoot hard-to-reproduce issues, bridging the gap between our Support team and Engineering. You'll dive deeply into our evolving codebase to derive solutions that enhance our platform’s performance.Key Responsibilities:• Act as technical escalation point for customer issues• Conduct thorough investigations across the software stack• Learn and document the codebase thoroughly• Implement solutions or workarounds for complex defects• Collaborate with Support team for knowledge sharingRequirements:• Minimum 3 years in Support Engineering roles• Expertise in .NET (C#) and relational databases• Familiarity with Angular or similar front-end frameworks• Strong detective skills for troubleshooting• Excellent communication with both technical and non-technical usersImpact lives by resolving challenges in nonprofit fundraising technology as a member of Raisin's team.#J-18808-Ljbffr
Raisin Software Engineer In Support Role
RAISIN SOFTWARE
toronto, toronto
Published 17 days ago
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