ResponsibilitiesTo work with business users to understand their business problems and translate that knowledge into a technical solution; Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users; Demonstrated fluency in business processes and process differentiation; Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process; Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests; Prepare training and user manual; Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on-site system operation support where necessary; Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement; Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management; Manage relationships and expectations with business users by developing a communication process to keep others up-to-date on project results. RequirementsPossess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage A Bachelor Degree in Business Analysis related subjects, Computer Science, Engineering, Business Administration or Commerce is preferred; Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; also be able to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures; Service oriented with good interpersonal and customer relations skills; Demonstrate initiative, flexibility and responsiveness in completing tasks; Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business operation/management is an asset. BenefitsPerformance bonuses Extended health/dental/vision care Life/AD&D insurance Paid vacation, sick, marriage, bereavement leaves#J-18808-Ljbffr