Summary We are seeking a driven and ambitious Business Development Representative (BDR) to help expand our portfolio of services by identifying new business opportunities, generating high-quality leads, and driving customer growth. The ideal candidate will leverage their strong background in customer service, sales, and networking to build and maintain strategic relationships with clients and partners. This role is essential in delivering service beyond analysis—providing not just solutions, but exceptional support and value that exceed client expectations. This position is open to applicants from Lethbridge and Southern Alberta or surrounding regions. What you will be doing Proactively seek new business opportunities to expand AGAT Laboratories’ market presence. Build and maintain a robust pipeline of sales prospects to improve market position. Foster strong, long‑term relationships with existing customers to ensure satisfaction and loyalty. Act as a trusted advisor, addressing client needs and exceeding expectations. Design and execute account‑specific sales and marketing strategies to support revenue growth. Collaborate with internal teams to ensure alignment with customer objectives. Manage relationships with assigned accounts while generating new business opportunities aligned with company goals. Promote AGAT Laboratories’ customer‑centric approach to build long‑lasting partnerships. Develop and implement annual territory and business plans to achieve budgeted sales objectives. Utilize insights and analytics to prepare business reviews and identify growth opportunities. Represent AGAT Laboratories at industry workshops, tradeshows, and professional associations. Stay informed on market trends, technological advancements, and competitive activities. Monitor and analyze competitor activities to identify market opportunities. Leverage insights to adjust strategies and maintain a competitive edge. Perform administrative tasks, such as reporting, documentation, and account updates, as required. What you bring to the table Proven customer service experience with a team‑focused mindset. Proficiency in Outlook, Microsoft Office (especially Excel), and HubSpot. Strong verbal and written communication skills, with a confident and professional phone manner. Excellent organizational and time‑management abilities, with attention to detail. Problem‑solving skills and the ability to handle multiple priorities in a fast‑paced environment. Why Join Us At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including: Comprehensive health, dental and vision care. Paid vacation and flexible sick time. Employee Assistance Program (EAP). Long‑term disability and life insurance. Professional development opportunities. Inclusion and Diversity AGAT Laboratories is an equal‑opportunity employer, committed to fostering an inclusive and barrier‑free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs. #J-18808-Ljbffr