About the role Join the Infrastructure and Operations Team in the Virtualization, Storage & Backup Administrator position. In this role, you will be responsible for operating, supporting, and enhancing enterprise IT infrastructure across on‑premises and hybrid environments. You’ll ensure systems remain secure, reliable, and resilient while contributing to infrastructure lifecycle initiatives, automation, and day‑to‑day operational excellence in collaboration with the IT Infrastructure Lead. Responsibilities Provide day‑to‑day operational support for enterprise infrastructure services, including compute/virtualization, networking and voice/video, storage and backup, and database platforms. Monitor infrastructure performance and availability, troubleshoot issues, resolve incidents, and escalates complex or high‑risk problems as needed. Support infrastructure lifecycle and modernization initiatives, including upgrades, refreshes, migrations, and data center or hybrid cloud projects. Maintain infrastructure security, backup, and recoverability, supporting patching, vulnerability remediation, disaster recovery testing, and audit activities. Develop and maintain automation, tooling, and documentation, including runbooks and post‑implementation validation to ensure service readiness and reliability. Collaborate with cross‑functional teams, share technical knowledge, and contribute to continuous improvement and operational excellence. Qualifications A bachelor’s degree in Information Technology, Computer Science, Engineering or a related field. Minimum of 5 years of experience in an enterprise IT storage and backup administration role (an equivalent combination of education and experience will be considered). Hands‑on experience across core infrastructure domains (networking, virtualization, storage/backup, databases). Experience supporting on‑premises and hybrid cloud environments. Understanding of ITSM processes (incident, problem, change). Strong troubleshooting, automation (e.g., PowerShell), and communication skills; certifications are an asset. Technologies Cloud & Hybrid – Microsoft Azure, on‑prem/cloud integration. Storage & Recovery – Enterprise storage, backup, disaster recovery, Commvault systems and Azure Backup. It would be great if you also had Exposure to enterprise infrastructure domains such as networking, virtualization, storage/backup, or databases, with awareness of architecture and standards. Familiarity with security‑sensitive or regulated environments, including audit, compliance, remediation activities, and basic hybrid cloud concepts. Industry certifications and ITIL Foundation (or equivalent service management training) considered assets. Posting closing date Note: the competition will remain active until filled. Standby and Call Back duties are a requirement of this position and will be subject to CMHC policies, including the Standby and Call Back Pay Procedure. Our commitment to diversity, equity, and inclusion We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non‑Canadians who are eligible to work in Canada. CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission. Additional Information We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process. If you are selected for an interview or testing, please advise us if you require an accommodation. If you applied before and you were not successful don’t worry – we’re always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around! #J-18808-Ljbffr