If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today! Job Summary Lead, manage and organize the department to drive growth, deliver exceptional service quality, and enhance overall profitability. Qualified to perform the full scope of industrial electronics technician responsibilities, with a strong focus on both in‑service center operations and field service support. Key Responsibilities Evaluate incoming internal and external inquiries and determine required actions and resources. Prepare quotations, data packages, and maintain accurate records of job status, approvals, and parts. Provide technical support, on‑the‑job training, and recommend equipment and external training for department staff. Ensure all completed work meets ISO 9001 and client/company quality standards. Address customer issues promptly to maintain strong satisfaction and retention. Assist with purchase orders, supplier coordination, and follow‑up on open quotes. Coordinate equipment pick‑up and delivery with customers and logistics teams. Promote effective communication between sales, production, and other departments to support smooth project execution. Support company marketing efforts and represent the organization at industry events and trade associations. Enforce safety procedures, proper use of protective gear, and adherence to company policies. Perform additional duties as assigned by the upper management. Qualifications Knowledge of ISO 9001 standards, expectations, and effort. Commitment to providing exceptional customer service and satisfaction, with the ability to build and maintain strong relationships with key clients and stakeholders. Strategic mindset with the ability to develop and implement effective sales strategies to drive business growth and market expansion. Strong analytical skills and ability to interpret sales data and market trends to make informed decisions and drive strategic initiatives. Excellent verbal and written communication skills, with the ability to deliver compelling presentations and effectively communicate with internal and external stakeholders. Solid understanding of the electromechanical industry, products, applications, and market dynamics. Strong team player with the ability to collaborate effectively with cross‑functional teams and departments to achieve common goals. Experience in community engagement and representing the company in industry events, trade shows, and association meetings is preferred. Physical Abilities Regularly lift and/or move up to 25lbs; stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Maintain a safe and friendly workplace environment. Promote safety by leading as an example with the proper PPE when working or traveling through the work areas of the workplace. The salary range is $80,000 - $130,000 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short‑term incentives and health insurance, among others. This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible. Why work at GDI Ainsworth? Benefits Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation. Service milestones and peer recognition plus employee discounts and incentives. Hybrid working models, where applicable. An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within the company. While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request. GDI Ainsworth is an integrated multi‑trade company, offering end‑to‑end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi‑trade company in the country! Join us… Make a difference. #J-18808-Ljbffr