Position Summary Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Bilingual Outbound Sales Representative to join our team in Alberta, Ontario, and New Brunswick Canada (CA). Position Details Position: Bilingual Outbound Technical Sales Specialist Position Status: Remote - 6 Month Contract Hours of Work: Monday - Saturday 10:00am - 10:00pm EST Rate of Pay: Ontario - $20.35/Hour + Commission, Alberta & New Brunswick - $17.70/Hour + Commission Department: Outbound Sales This role is open to candidates located in Alberta, Ontario, and New Brunswick. Candidate Profile Empathetic – You are able to show understanding and relate to the customer. Outgoing – You are friendly and approachable. Patient – You are able to support the customer in a tactful and effective manner, regardless of the situation. Genuine – You are authentic in your interaction with customers. Motivated – You are motivated to meet targets and excited to achieve sales metrics. Benefits and Perks Attractive Monthly Compensation Plans with no minimum sales threshold Incremental monthly incentive programs for sales performance delivery EPP (Employee Purchase Plan) with material monthly discount post 6 months employment. Several local and national discount programs accessible through our Employee Perks Program Responsibilities Connect with customers from coast-to-coast. Conduct outbound calls for customer retention, sales, and services. Promote and recommend the latest products and services to customers on outbound sales queues. Manage call flows, provide first call resolution and satisfy customer expectations. Strive to understand the customer’s situation and recognize the customer’s needs while providing customized solutions. Create a need by educating customers on product & services and execute business strategy that meets or exceeds financial objectives. Meet key performance indicators. Follow up with customers to ensure customer satisfaction and expand sales opportunities. Take accountability and the appropriate action to resolve customer issues efficiently and effectively as if they were your own. Accurately resolve customer questions with a high level of professionalism. Accurately document customer interactions within the appropriate systems. Communicate effectively to customers regarding account information, products, pricing, promotions, etc. Maintain a high level of competition and product knowledge. Maintain a high level of confidentiality. Complete other job tasks as required. Requirements Experience in Customer Care, Retention, Inbound Sales, or Outbound Sales is an asset. A flexible schedule (including evenings and weekends). Ability to build rapport with customers. Ability to navigate multiple computer systems. Working From Home Requirements High Speed internet with a minimum 30mb/s download and 10mb/s upload speeds (No Satellite Internet). A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction. You must be connected via Ethernet port and not by Wi-Fi. Ability to download and use the Google Authenticator app. Must have IOS 11 or Android version 10 (or newer). EEO Statement We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. #J-18808-Ljbffr