PLANNER - RELIABILITY SERVICES The Service Planner – Reliability is responsible for ensuring the effective planning and optimal deployment of current and upcoming mandates, while taking into account all assigned resources. To achieve this, the Service Planner works closely with sales, management, engineering, and consulting teams, providing ongoing follow‑up with internal and external clients and communicating the information required for the preparation and execution of mandates to all relevant stakeholders. What You Bring To The Table Plan and organize mandates within the planning tool, assign resources, and ensure the distribution of the information required for execution. Participate in the various stages of mandates (pre‑planning, kickoff, follow‑ups, and reviews) to ensure efficient execution and support continuous improvement. Maintain up‑to‑date availability of technical resources (vacation, training, and banked hours) while optimizing their utilization. Monitor ongoing projects and contract renewals in collaboration with sales and management teams. Communicate with clients to confirm timelines and coordinate operational requirements (health and safety, equipment, and tools). Coordinate the availability of equipment, tools, and PPE required for mandate execution. Support capacity planning by sharing utilization forecasts and helping identify resource gaps. Support the sales and administrative teams with bids, project set‑up, and billing preparation. Collaborate with project managers and other planners to ensure seamless execution of mandates, including multi‑department projects. Essential Skills And Qualifications to Be Successful 5 years of experience working in a project management, coordination, or industrial planning role or team. Strong written and verbal communication skills in French. Strong written and verbal communication skills in English considered an asset. Comfortable working in a dynamic, team‑oriented environment where collaboration drives success. Demonstrated organizational skills and the ability to adapt in a changing work environment. Strong customer focus fostering exceptional relationships with clients. Health and safety mindset aligned with company values. Professional attitude, strong team engagement, autonomy, and creativity. Demonstrated aptitude for continuous improvement. Work Location: Kirkland, QC In accordance with Bill 96, this job requires English proficiency to serve clients in Atlantic Canada and interact with US suppliers, ensuring effective communication and operational efficiency. #J-18808-Ljbffr