Job Purpose We are looking for a (Senior) Operations Manager who will work closely with both DEPT®’s internal teams and our client’s internal teams to integrate the Asana system with production workflows, designing a unified, scalable creative operating system end to end. The role involves building and implementing a unified operating system that connects the client’s Asana-based intake and prioritization with DEPT®’s production, resourcing and scope management, creating one seamless workflow from brief to delivery. Key Responsibilities Ensure creation of high‑quality, scoped briefs, with a clean kickoff process across both client and DEPT®’s teams Templatize timelines based on project type to streamline project timeline creation Make Asana the control tower as the single intake and visibility layer Connect Asana with DEPT®’s timelines, resourcing, and scope tracking Define a clear source of truth at each stage, eliminating duplicate or conflicting workflows Build simple governance for rescoping, prioritization and trade‑offs Align DEPT® and client stakeholders on a unified way of working Standardize expectations across markets Design the system to enforce behavior across both DEPT® and client teams Develop and implement automation to reduce manual project management overhead and speed up execution Train teams, document the system, and create a self‑sustaining operations playbook and training module Qualifications Experience in developing, implementing and setting up creative and marketing product operational systems Experience in workflow design and agency integration Deep Asana (or equivalent tooling) expertise in operating systems Ability to drive alignment across internal teams and external partners Understanding of both client side and agency workflows in order to implement operational development and change Strong project management skills CRM marketing background preferable Proven experience rolling out new workflows and products Benefits A flexible, hybrid working policy An excellent salary based on experience and equal pay policies Mental health support and a company sick pay scheme 15 days paid holiday annually (plus public holidays) Refreshments provided in the office all week Enhanced family‑friendly policies to support new parents Social and cultural events, opportunities to connect with colleagues Inspirational talks and regular guest speakers Learning and development opportunities, continuous growth support Buddy programme assisting onboarding in the first weeks Opportunity to work with a variety of clients and industries Global annual DEPT® Cares Month, giving employees time to support local charities Diversity, Equity & Inclusion At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We encourage reasonable adjustments throughout the recruitment process and your time with us. AI Disclosure We use AI‑assisted technology (Metaview) to capture notes and summarise interview conversations, so our interviewers can stay fully focused. Using the AI is optional; please let us know if you prefer it not be used. #J-18808-Ljbffr