About the Role The Resource Engagement Manager will collaborate with sales and presales to identify consulting and staff augmentation opportunities, supporting the organization’s needs throughout the engagement cycle. Responsibilities Prospect for new opportunities and present our consulting and staff augmentation program across North America. Work closely with sales and presales to identify and validate potential agility-based engagements. Locate, validate, and present qualified consultants. Establish, maintain, and develop effective customer and consultant relationships. Manage customer and consultant escalations and establish achievable outcomes. Follow existing processes in the delivery of the agility offering and recommend improvements focused on efficiency, revenue growth, and profit optimization. Achieve monthly, quarterly, and annual sales targets. Take a lead role in running the delivery by working directly with the customer to ensure successful engagements and CSAT results. Schedule, manage, and attend sales calls and identify and develop new opportunities within North America across all vertical markets with an emphasis on Commercial Mid‑Market and Enterprise Accounts. Advise and partner with account managers to identify opportunities for staff augmentation with customers. Perform phone screens, shortlists of candidates, conduct and lead interview processes, manage debrief discussions and offer processes. Ensure potential consultants meet or exceed Softchoice quality standards and are properly equipped to interact with customers. Demonstrate high‑quality customer service by working closely with Services teams and consultants to improve the service quality and overall customer experience. Qualifications & Experience Experience in business development and account management within IT consulting and/or professional services. Experience presenting to C‑Suite and other decision makers. Ability to build confidence and strong partnerships with customer hiring managers. Ability to drive proposal and pricing. Leadership that achieves targeted revenue and margin goals. Proven ability to work independently as well as effectively in a team‑oriented, charismatic environment. Strong business acumen and time‑management skills. A college or university degree is desired. Compensation Base pay range: $76,500 to $102,000 annually. Actual salary will be based on factors such as location, experience, skill set, education, and related certification. Inclusion & Equal Opportunity Employment We are an equal‑opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. #J-18808-Ljbffr