Overview Consultant principal en implémentation WorkForce Suite et WorkForce Suite, Sr. Implementation Consultant. En tant que consultant principal en implémentation WFSuite, vous travaillerez à la mise en place de notre suite WorkForce (temps, absences, planification, intégrations, etc.) de manière à résoudre les défis commerciaux propres à chaque client. ADP is hiring a WorkForce Suite, Sr. Implementation Consultant. As a WorkForce Suite, Sr. Implementation Consultant, you will work to deliver our WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) in a way that solves the unique business challenges for each client. You will spend your day working with project teams to ensure our suite of products is developed to comply with clients’ needs and are delivered successfully by configuring the software. A Senior (Technical) Implementation Consultant performs configuration, mapping, debugging, testing, and troubleshooting. You will continue to develop your skills in consulting, leadership, client relationships, and the knowledge of our products by taking training courses and maintaining certifications. To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. In person, over the phone, and in writing, your communication style is clear and easy for our clients to understand. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about careers in Implementation at ADP, visit Jobs.adp.ca. What you’ll do Responsibilities Configuration of the WorkForce Suite (Time, Absence, Scheduling, Integrations, etc.) according to the client’s business requirements using various tools including scripting and logic. Lead and participate in business requirements gathering and refinement with the client through meetings and client workshops. This includes creating and maintaining the business requirement documents (BRD), noticeable use cases and process diagrams. Comprehension of the WorkForce Suite Product configuration requirements (naming conventions, database impact, customizing templates, troubleshooting settings, proper sequence of product settings and implementation). Analyze existing systems, interface requirements, and business processes; incorporate new processes, tools, and approaches when recommending and implementing the WorkForce Suite solution. Understand the project scope and implementation approach while identifying and escalating out of scope requirements to key stakeholders. Guide complex issues including administrative and configuration challenges. Communicate roadblocks and seek guidance in a timely manner. Create complex formulas that leverage mathematical and/or programming skills. Perform unit and system testing of the configured application and ensure test cases pass as described by requirements. Create exceptional onboarding experience for each product or service implementation and help clients develop skills to use our products with confidence. Manage multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction; identify and prioritize tasks, allocate resources, and track progress against milestones. TO SUCCEED IN THIS ROLE Requirements Post-secondary education or related business experience. IT certification or technical background. Requirements and Expertise 4-6 years experience in WorkForce Management software implementations. Minimum 3-5 years experience with programming language, preferably JavaScript and/or SQL. Experience implementing or training on a packaged software system or highly complex internally developed application. Intermediate to advanced Microsoft Office skills with a strong emphasis on Excel. Understand waterfall and agile methodologies, frameworks, and practices in a services delivery role. Ability to work on multiple time-sensitive projects and follow-up items simultaneously. Familiarity with report writers, such as Crystal Reports, Cognos, Actuate, etc. Ability to travel up to 5-10%. Bonus Points for These: Preferred Qualifications Strong comprehension of Workforce Software implementation principles and lifecycles. Demonstrates technical aptitude to learn quickly and adapt to new circumstances. Ability to work on a dynamic, client-focused team and establish excellent working relationships. Familiarity with or background in time and labour management. Experience providing application support for complex software systems. You\'ll Love Working Here Because You Can Focus on your mental health and well-being, with support for well-being. Join a company committed to giving back and generating a lasting positive impact in communities. Ongoing training and development opportunities and a tuition reimbursement program. Problem-solve and shape the future of work with people you like. Balance work and personal time with flexible scheduling. Go Global with operations around the world and networking opportunities. Belong by joining one of ten Business Resource Groups to connect globally. What are you waiting for? Apply today! Jobs.adp.ca ADP — Diversity, Equity, Inclusion and Equal Employment Opportunity ADP is committed to an inclusive, diverse and equitable workplace and to providing equal employment opportunities regardless of protected characteristics. ADPemand is to uphold our values with integrity and foster a respectful workplace. For more, visit our culture and values pages. #J-18808-Ljbffr