Enhance client satisfaction as a Bilingual Customer Support Representative. Use your expertise in both English and French to resolve customer inquiries and provide financial assistance in a hybrid workspace.This position requires a keen focus on delivering exceptional service through managing customer interactions across various platforms. Your capacity to remain calm under pressure will empower you to resolve queries and assist clients effectively. A flexible work schedule is offered, with opportunities for both in-office and remote activities.Key Responsibilities:• Address customer service calls regarding product inquiries• Resolve billing and service issues with care• Support customers in changing banking and insurance details• Conduct friendly onboarding calls with new clients• Respond promptly to customer emails, upholding company valuesRequirements:• Proficient in English and French• Experience in customer service roles preferred• Strong problem-solving and decision-making abilities• Familiarity with Microsoft Office Suite is essential• Mandatory clear criminal reference checkLeverage your customer service skills to help clients navigate their financial needs effectively.#J-18808-Ljbffr
Bilingual Customer Support Representative For Hybrid Finance Team
FAIRSTONE FINANCIAL INC.
montreal (administrative region), montreal (administrative region)
Published 27 days ago
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