Enhance member experiences as a Pension Administration Support Specialist in a hybrid role. Engage with clients through various channels while providing quality service and resolving inquiries efficiently.As the first point of contact, you will assist members and employers, resolving queries related to their pension plans. You'll also process transactions and provide timely follow-ups to ensure member satisfaction. Your role will contribute significantly to improving overall service delivery and member engagement.Key Responsibilities: • First point of contact for member inquiries • Execute pension transactions with precision • Analyze member data and resolve issues when necessary • Collaborate with colleagues for efficient operations • Maintain high levels of service deliveryRequirements: • 2+ years of relevant client service or pension experience • Excellent communication and customer service skills • Capacity for composure under pressure • Strong integrity and discretion for sensitive information • Post-secondary education or relevant accreditation preferredSupport a rewarding experience for members while advancing your skills in pension administration. #J-18808-Ljbffr
Pension Administration Member Support Specialist
OMERS / OXFORD PROPERTIES GROUP
toronto, toronto
Published 27 days ago
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