Chief Operating Officer (COO) Company: McKay Métis Group Location: Fort McMurray, AB Employment Type: Full-time Reports to: Chief Executive Officer (CEO) Position Overview Reporting to the Chief Executive Officer, the Chief Operating Officer (COO) is a critical member of the executive leadership team responsible for translating strategic vision into operational excellence across the organization. The COO will provide enterprise-level operational leadership for self‑perform business entities, ensuring seamless integration, operational efficiency, and sustainable growth during a transformative period as McKay Métis Group pursues its vision of becoming a billion‑dollar enterprise. This role demands a strategic leader who can architect scalable operational frameworks, drive organizational performance, and foster high‑performance cultures across diverse business units while maintaining unwavering focus on long‑term value creation. Core Responsibilities Executive Leadership Serve as a key member of the executive team, contributing to enterprise‑wide strategic decisions alongside the CEO, CFO, and other executive leaders Co‑lead cross‑functional initiatives to deliver integrated solutions to complex operational and business challenges Share collective accountability with the executive team for organizational performance, cultural development, and strategic outcomes Champion executive team cohesion through transparent communication, constructive dialogue, and unified leadership presence Strategic Operations Management Lead the development and execution of operational strategies that align with the organization’s vision, mission, and long‑term growth objectives Design and implement scalable operational infrastructure, governance frameworks, and decision‑making protocols that ensure enterprise‑wide consistency while enabling appropriate entity‑level autonomy to support rapid growth and diversification Architect enterprise‑level operational excellence initiatives that drive productivity, competitive advantage, and organizational capability Drive operational innovation and identify transformational opportunities for efficiency, technology adoption, and market positioning Operational Leadership & Enterprise Synergies Identify and capture strategic synergies across all self‑perform business entities in areas such as managed services, procurement, systems, and operational best practices Lead the development of enterprise‑wide operational standards, policies, and frameworks while respecting unique business unit requirements Oversee vendor management strategy and key external partnerships at the enterprise level, ensuring optimal value and strategic alignment Lead technology and systems integration to enable data‑driven decision‑making and enterprise‑wide operational visibility Facilitate cross‑entity collaboration, knowledge sharing, and the adoption of leading practices across the organization Performance Management & Accountability Provide strategic direction and oversight to all Directors of Operations, establishing clear performance expectations and accountability frameworks Develop and monitor enterprise‑level operational KPIs and performance metrics that drive strategic goal achievement Lead enterprise‑wide operational planning cycles, coordinating annual operational plans that cascade from strategic directives Evaluate organizational operational effectiveness and success in meeting strategic objectives, initiating corrective strategies as needed Ensure operational decisions support the maintenance of 51% Indigenous ownership and alignment with community values Financial & Business Acumen Collaborate closely with the CFO to develop enterprise‑level operational budgets and resource allocation strategies across all entities Drive financial performance through operational efficiency, strategic resource optimization, and disciplined capital allocation Provide strategic financial analysis and business case development for major operational investments and initiatives Evaluate capital expenditure requests and operational investments for strategic fit, return on investment, and long‑term value creation Partner with all Directors of Operations on budget development, variance analysis, and strategic corrective action planning Monitor and report on operational financial performance, identifying strategic opportunities and addressing systemic challenges Business Development & Growth Enablement Collaborate with CEO, CFO, and Head of Mergers & Acquisitions to assess operational feasibility, integration requirements, and synergy potential for acquisition targets and strategic partnerships Engineer post‑acquisition operational integration strategies ensuring seamless transition and value realization Support enterprise‑level business development by providing operational capacity assessments and strategic delivery capabilities Oversee enterprise approach to major RFP/RFI/RFQ opportunities, ensuring operational readiness and competitive positioning Governance, Risk & Compliance Serve as key operational advisor to the CEO and Board of Directors on all operational matters and strategic initiatives Ensure operational compliance with regulatory requirements, industry standards, and organizational policies across all entities Provide operational risk assessments, mitigation strategies, and enterprise risk management oversight to the Board and executive team Provide operational insights and recommendations to the CEO for Board consideration on significant operational decisions and strategic direction Facilitate clear and effective operational reporting to internal and external stakeholders Collaborate with Head of Stakeholder Relations to ensure operational decisions consider community impact and stakeholder interests Organizational Development & Leadership Build, mentor, and develop high‑performing senior operational leaders fostering strategic thinking and operational excellence Foster a culture of accountability, innovation, operational excellence, and continuous improvement across the organization Champion succession planning and leadership development for critical operational roles across all entities Promote Indigenous leadership development and culturally informed operational practices throughout the organization Act as a key contributor to the development, effectiveness, and success of the Executive Team Qualifications and Skills Required Experience & Education 15+ years of progressive operational leadership experience with demonstrated strategic responsibilities at the enterprise level 7+ years in a senior executive operations role managing multiple business units, entities, or complex organizational structures Educational foundation with advanced degree (MBA, MPA) or equivalent executive leadership experience; additional operational certifications an asset Proven track record of scaling operations in high‑growth, multi‑entity organizations with significant complexity Demonstrated success leading operational transformation and driving sustainable competitive advantage Core Competencies Strategic Visionary: Exceptional ability to translate strategic plans into operational realities while architecting scalable frameworks for long‑term success Operational Excellence: Deep expertise in operational strategy, enterprise frameworks, process optimization, and performance management systems Financial Leadership: Strong command of financial statements, budgeting, forecasting, capital allocation, and operational finance Business Integration: Demonstrated success integrating diverse business operations, driving synergies, and building organizational capabilities Change Leadership: Proven ability to lead organizational transformation, navigate rapid growth, and build change‑ready cultures Strategic Risk Management: Sophisticated approach to enterprise risk management balanced with entrepreneurial growth mindset Leadership Attributes Exceptional strategic communication and stakeholder engagement skills across diverse audiences Collaborative executive presence with demonstrated ability to influence and drive enterprise‑wide initiatives Results‑oriented with strong strategic execution capabilities and systems‑thinking approach Highly adaptable and resilient in fast‑paced, high‑growth, evolving environments Decisive yet inclusive decision‑making with strong business judgment Natural mentor and developer of high‑performing leaders and teams Cultural Alignment Deep respect for Indigenous values, community‑based decision‑making, and cultural protocols Commitment to sustainable growth that honors future generations and community prosperity Professional experience with Indigenous businesses and/or communities considered a strong asset Understanding of unique governance considerations in Indigenous‑owned enterprises Passion for contributing to both organizational success and broader community 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